Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Measure Spotlights|
Time in weeks to report on compliance status of the information architecture
This measure calculates the number of weeks it takes to report on compliance status of the information architecture. Information architecture includes defining information…
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Measure Spotlights|
Total cost to perform the process "develop information and content management strategies", including depreciation/amortization, per $1,000 revenue
This measure calculates the total cost (including depreciation/amortization) per $1,000 revenue to perform the process group "develop information and content management…
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Measure Spotlights|
Total cost to perform the process "manage information resources", including depreciation/amortization, per $1,000 revenue
This measure calculates the total cost (including depreciation/amortization) per $1,000 revenue to perform the process "manage information resources," which includes defining…
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Measure Spotlights|
Percentage of information elements with assigned and active data custodians
This measure calculates the percentage of information elements managed using formal data administration practices, including assigned and active data custodians. It is part…
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Measure Spotlights|
Total number of revisions to the published enterprise information architecture
This measure calculates the total number of revisions to the published enterprise information architecture. Information architecture includes defining information elements,…
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Measure Spotlights|
Total cost to perform the process "define enterprise information architecture", including depreciation/amortization, per $1,000 revenue
This measure calculates the total cost (including depreciation/amortization) per $1,000 revenue to perform the process "define enterprise information architecture," which…