Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Measure Spotlights|
Percentage of the total value of purchases allocated among the following purchase arrangement type: individual purchase orders
This measure calculates the percentage of the total value of purchases that are made through individual purchase orders. This purchase arrangement supports flexible ordering…
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Measure Spotlights|
Percentage of the total value of purchases allocated among the following purchase arrangement type: blanket/contract orders
This measure calculates the percentage of the total value of purchases that are made through blanket/contract orders. Blanket/contract orders allow preselected goods to get…
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Measure Spotlights|
Percentage of the total value of purchases placed by non-traditional submission methods (without a buyer or purchasing agent being involved to process the transaction)
The measure calculates the percentage of total Value of Purchases Placed by Non-Traditional Submission Methods (Without a Buyer or Purchasing Agent Being Involved to Process…
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Measure Spotlights|
Percentage of total number of items purchased and received failing inspection (incoming material quality)
This measure determines the percentage of total number of items purchased and received that failed inspection. Inspection of incoming material quality consists of the…
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Measure Spotlights|
Percentage of total value of materials and services purchases included in total cost of ownership model
This measure calculates the percentage of the total value of materials and services purchases that is included in the total cost of ownership (TCO) model. The TCO model is a…
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Measure Spotlights|
Percentage of total value of purchases allocated among the following purchase arrangement type: replenishment/vendor management inventory
This measure calculates the percentage of the total value of purchases that is allocated to the replenish/vendor management inventory purchase arrangement. This purchase…
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Measure Spotlights|
Percentage of total value of purchases allocated among the following submission method: electronic data interchange
This measure calculates the percentage of total value of purchases allocated among the following which are submitted by electronic data interchange (EDI). Total purchases…
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Measure Spotlights|
Percentage of total value of purchases allocated among the following submission method: fax
This measure calculates the percentage of the total value of purchases submitted through fax. Companies keep track of their purchase submissions types to monitor how…
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Measure Spotlights|
Percentage of total value of purchases allocated among the following submission method: internet
This measure calculates the percentage of the total value of purchases submitted through the internet. Companies keep track of their purchase submissions types to monitor how…
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Measure Spotlights|
Percentage of total value of purchases allocated among the following submission method: mail
This measure calculates the percentage of the total value of purchases submitted through mail. Companies keep track of their purchase submissions types to monitor how…
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Measure Spotlights|
Percentage of total value of purchases allocated among the following submission method: telephone
This measure calculates the percentage of the total value of purchases submitted over the telephone. Companies keep track of their purchase submissions types to monitor how…
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Measure Spotlights|
Percentage of total value of purchases allocated among the following submission method: wireless application protocol
This measure calculates the percentage of the total value of purchases submitted through WAP (wireless application protocol) WAP is a global application standard used in…
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Measure Spotlights|
Percentage of value of supplier certified purchased material
This measure calculates the percentage of value of supplier certified material. Certified suppliers are suppliers of goods or services with whom the business unit has…
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Measure Spotlights|
Personnel cost to perform the process "manage suppliers" per $1,000 purchases
This measure calculates personnel cost per $1,000 purchases to develop and manage programs and policies for interacting with suppliers, and measure/improve their performance…
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Measure Spotlights|
Personnel cost to perform the process "manage suppliers" per $1,000 revenue
This measure calculates personnel cost per $1,000 revenue to develop and manage programs and policies for interacting with suppliers, and measure/improve their performance…