Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Measure Spotlights|
Percentage of purchase orders transmitted to suppliers manually
This measure calculates percentage of purchase orders transmitted to suppliers manually. A purchase order (or supplier order) is a form used by the purchasing department to…
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Measure Spotlights|
Total cost to perform the contracts management function as a percentage of revenue
This measure calculates total cost to perform the contracts management function as a percentage of revenue. Total cost is the sum of personnel (compensation/benefits),…
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Measure Spotlights|
Number of contracts managed per contracts management FTE
This measure calculates number of contracts managed per contracts management full-time equivalent employee (FTE). The contracts management function includes [Managing…
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Measure Spotlights|
Percentage of contracts management FTEs that perform the processes "draft, negotiate, and execute contracts and perform project and project team initiation"
This measure calculates percentage allocation of contracts management function full-time equivalent employees (FTEs) dedicated to the process group 'draft, negotiate, and…
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Measure Spotlights|
Percentage of contracts management FTEs that perform the processes "develop, maintain, and monitor the corporate contract management system"
This measure calculates percentage allocation of contracts management function full-time equivalent employees (FTEs) dedicated to the process group 'develop, maintain, and…
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Measure Spotlights|
Percentage of contracts management FTEs that perform the process "perform project closing activities"
This measure calculates percentage allocation of contracts management function full-time equivalent employees (FTEs) dedicated to the process group 'perform project closing…
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Measure Spotlights|
Percentage of contracts management FTEs that perform the process "capture project employee timesheets"
This measure calculates percentage allocation of contracts management function full-time equivalent employees (FTEs) dedicated to the process group 'capture project employee…
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Measure Spotlights|
Total number of contracts management FTEs per $1 billion revenue
This measure calculates total number of contracts management full-time equivalent employees (FTEs) per $1 billion revenue. The contracts management function includes …
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Measure Spotlights|
Percentage of contracts management FTEs that perform the processes "manage, monitor, and report on contract compliance”
This measure calculates percentage allocation of contracts management function full-time equivalent employees (FTEs) dedicated to the process group 'manage, monitor, and…
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Measure Spotlights|
Percentage of contracts management FTEs that perform the processes "manage and monitor contract administration”
This measure calculates percentage allocation of contracts management function full-time equivalent employees (FTEs) dedicated to the process group 'manage and monitor…
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Measure Spotlights|
Percentage of contracts management FTEs that perform the process "negotiate supplier/service provider/subcontractor contracts"
This measure calculates percentage allocation of contracts management function full-time equivalent employees (FTEs) dedicated to the process group 'negotiate supplier…
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Measure Spotlights|
Number of supplier/service provider/subcontractor contracts managed per contracts management FTE
This measure calculates number of supplier/service provider/subcontractor contracts managed per contracts management full-time equivalent employee (FTE). The contracts…
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Measure Spotlights|
Total cost savings obtained on purchased direct materials and services per $500 million purchases (for mining, oil & gas)
This measure calculates total cost savings obtained on purchased direct materials and services per $500 million purchases. Direct materials and services are procured items…
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Measure Spotlights|
Indirect materials and services value per unique external indirect materials and services supplier (for mining, oil & gas)
This measure calculates indirect materials and services value per unique external indirect materials and services supplier. Indirect materials and services are procured items…
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Measure Spotlights|
Total cost savings obtained on purchased indirect materials and services per $500 million purchases (for mining, oil & gas)
This measure calculates total cost savings obtained on purchased indirect materials and services per $500 million purchases. Indirect materials and services are procured…