Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Measure Spotlights|
Percentage change in scrap and rework costs as a percentage of cost of goods sold in the past 12 months
This measure calculates percentage change in scrap and rework costs as a percentage of cost of goods sold in the past 12 months. Scrap and rework is defined as material that…
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Measure Spotlights|
Percentage change in warranty costs (repair and replacement) as a percentage of sales in the past 12 months
This measure calculates percentage change in warranty costs (repair and replacement) as a percentage of sales in the past 12 months. Warranty cost (repair and replacement)…
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Measure Spotlights|
Unplanned production downtime as percentage of scheduled run time
This measure calculates unplanned production downtime as percentage of scheduled run time. Unplanned downtime is a measure of the time overall production, a machine or other…
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Measure Spotlights|
Unplanned production downtime as percentage of scheduled run time measured 12 months ago
This measure calculates unplanned production downtime as percentage of scheduled run time measured 12 months ago. Unplanned downtime is a measure of the time overall…
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Measure Spotlights|
Finished-product first-pass quality yield for primary products measured 12 months ago
This measure calculates finished-product first-pass quality yield for primary products measured 12 months ago. Finished product first-pass quality yield is the percentage of…
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Measure Spotlights|
Percentage of manufacturing FTEs added/hired in the past 12 months attributed to AI
This measure calculates percentage of manufacturing full-time equivalent employees (FTEs) added/hired in the past 12 months attributed to AI. This Process Efficiency measure…
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Measure Spotlights|
Percentage of manufacturing FTEs eliminated/redeployed in the past 12 months attributed to AI
This measure calculates percentage of manufacturing full-time equivalent employees (FTEs) eliminated/redeployed in the past 12 months attributed to AI. This Process…
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Measure Spotlights|
Percentage change in unplanned production downtime over the past 12 months attributed to AI
This measure calculates percentage change in unplanned production downtime over the past 12 months attributed to AI. Unplanned downtime is a measure of the time overall…
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Measure Spotlights|
Unplanned machine/equipment downtime as a percentage of scheduled run time measured 12 months ago
This measure calculates unplanned machine/equipment downtime as a percentage of scheduled run time measured 12 months ago. Unplanned downtime is a measure of the time overall…
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Measure Spotlights|
Percentage change in unplanned machine/equipment downtime over the past 12 months attributed to AI
This measure calculates percentage of the change in unplanned machine/equipment downtime over the past 12 months attributed to AI. Unplanned downtime is a measure of the time…
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Measure Spotlights|
Percentage of manufacturing workforce that has completed Six Sigma training
This measure identifies the percentage of manufacturing workforce that has completed Six Sigma training. Six Sigma refers to a set of practices designed to improve…