
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Measure Spotlights|
Value of materials and services per $1,000 revenue
This measure calculates the value of materials and series per $1,000 revenue. It is part of a set of Supplemental Information measures that help companies evaluate additional…
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Measure Spotlights|
Ratio of purchases to revenue
This measure calculates the ratio of annual value of all materials and services purchased to revenue. It is part of a set of Supplemental Information measures that help…
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Measure Spotlights|
Number of FTEs that perform the process "select suppliers and develop/maintain contracts" per $1 billion purchases
This measure calculates the number of full-time equivalent employees (FTEs) per $1 billion purchases employed to select suppliers (typically through a request for information…
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Measure Spotlights|
Number of FTEs that perform the process group "procure materials and services" per $1 billion purchases
This measure calculates the total number of full-time equivalent employees (FTEs) per $1 billion purchases that perform the process group "procure materials and services,"…
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Measure Spotlights|
Number of FTEs that perform the process "manage suppliers" per $1 billion purchases
This measure calculates the number of full-time equivalent employees (FTEs) per $1 billion purchases who develop and manage programs and policies for interacting with…
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Measure Spotlights|
Number of FTEs that perform the process "manage suppliers" per $1 billion revenue
This measure calculates the number of full-time equivalent employees (FTEs) per $1 billion revenue who develop and manage programs and policies for interacting with suppliers…
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Measure Spotlights|
Number of FTEs that perform the process "develop sourcing strategies" per $1 billion purchases
This measure calculates the number of full-time equivalent employees (FTEs) per $1 billion purchases who perform the "develop sourcing strategies" process, which involves…
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Measure Spotlights|
Number of FTEs that perform the process "develop sourcing strategies" per $1 billion revenue
This measure calculates the number of full-time equivalent employees (FTEs) per $1 billion revenue who perform the "develop sourcing strategies" process, which involves…
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Measure Spotlights|
Direct materials and services value as a percentage of total value of purchases
This measure calculates the value of direct materials and services—the items and activities used to directly produce a product—as a percentage of total value of purchases…
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Measure Spotlights|
Indirect materials and services value as a percentage of total value of purchases
This measure calculates the value of indirect materials and services—the items and activities not used to directly produce a product—as a percentage of total value of…
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Measure Spotlights|
Number of purchase order line items processed per FTE that performs the process "order materials and services"
This measure calculates the number of purchase order line items processed per full-time equivalent (FTE) employee who performs the "order materials and services" process,…
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Measure Spotlights|
Number of purchase orders processed per FTE that performs the process "order materials and services"
This measure calculates the number of purchase orders processed per full-time equivalent (FTE) employee who performs the "order materials and services" process, which…
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Measure Spotlights|
Number of FTEs that perform the process "order materials and services" as a percentage of procurement process group FTEs
This measure calculates the percentage of procurement process group full-time equivalent employees (FTEs) who perform the "order materials and services" process, which…
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Measure Spotlights|
Percentage of total value of goods and services purchased from top ten suppliers
This measure calculates the percentage of goods and services that were purchased from top ten suppliers (i.e. suppliers from whom your business entity purchases the most, in…
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Measure Spotlights|
Percentage of purchase value from certified vendors
This measure determines the percentage of purchase value that comes from certified vendors. To be a certified vendor, the entity must be a supplier of goods and services with…