Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Measure Spotlights|
Total cost to perform the HR function per FTE that performs the process group "recruit, source, and select employees"
This measure calculates the total cost per "recruit, source, and select employees" full-time equivalent (FTE) employee to perform the human resources (HR) function. These…
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Measure Spotlights|
Learning budget per business entity employee
This measure calculates the budget allocated to learning for the 12-month period per business entity employee. This measure is part of a set of Cost Effectiveness measures…
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Measure Spotlights|
Total cost to perform the HR function per FTE that performs the process group "manage employee on-boarding, development, and training"
This measure calculates total cost to perform the HR function per full time equivalent (FTE) that performs the process group "manage employee on-boarding, development, and…
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Measure Spotlights|
Percentage of time talent acquisition employees spent on analyzing job requirements 2 years ago
This measure calculates the percentage of time talent acquisition employees spent on analyzing job requirements two years ago. This Supplemental Information measure is…
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Percentage of time talent acquisition employees spent on explaining the hiring process to hiring managers 2 years ago
This measure calculates the percentage of time talent acquisition employees spent on explaining the hiring process to hiring managers two years ago. This Supplemental…
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Measure Spotlights|
Percentage of time talent acquisition employees spent on posting jobs and managing external marketing 2 years ago
This measure calculates the percentage of time talent acquisition employees spent on posting jobs and managing external marketing two years ago. This Supplemental Information…
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Percentage of time talent acquisition employees spent on sourcing the best candidates in the market 2 years ago
This measure calculates the percentage of time talent acquisition employees spent on sourcing the best candidates in the market two years ago. This Supplemental Information…
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Measure Spotlights|
Percentage of time talent acquisition employees spent on screening and selecting the right talent for your business 2 years ago
This measure calculates the percentage of time talent acquisition employees spent on screening and selecting the right talent for your business two years ago. This…
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Measure Spotlights|
Percentage of time talent acquisition employees spent on preparing, negotiating and securing offers 2 years ago
This measure calculates the percentage of time talent acquisition employees spent on preparing, negotiating and securing offers two years ago This Supplemental Information…
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Measure Spotlights|
Percentage of time talent acquisition employees spent on administrative scheduling and follow up with candidates 2 years ago
This measure calculates the percentage of time talent acquisition employees spent on administrative scheduling and follow up with candidates two years ago. This Supplemental…
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Measure Spotlights|
Percentage of time talent acquisition employees spent on answering candidate questions about the process 2 years ago
This measure calculates the percentage of time talent acquisition employees spent on answering candidate questions about the process two years ago. This Supplemental…
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Measure Spotlights|
Number of new hires as a percentage of approved job requisitions
This measure calculates the percentage of new hires out of total approved job requisitions. It is part of a set of process efficiency measures that help companies optimize…
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Measure Spotlights|
Total cost to perform the process group "recruit, source, and select employees" per new hire
This measure calculates the total cost per new hire to perform the process group "recruit, source, and select employees." Activities in this process group include new hire…
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Measure Spotlights|
Personnel cost to perform the process group "recruit, source, and select employees" per new hire
This measure calculates personnel cost per new hire to perform the process group "recruit, source, and select employees." Activities in this process group include new hire…
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Measure Spotlights|
Percentage of training programs developed through other channels
This measure calculates the percentage of training programs developed through channels other than internal, external, or partnerships with external specialists. As part of a…