Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask Us-
Measure Spotlights|
Number of FTEs that perform the process "define logistics strategy" as a percentage of process group "manage logistics and warehousing" FTEs
This measure calculates number of full time equivalents (FTEs) that perform the process "define logistics strategy" as a percentage of process group "manage logistics and…
-
Measure Spotlights|
Number of FTEs that perform the process "operate warehousing" as a percentage of process group "manage logistics and warehousing" FTEs
This measure calculates number of full time equivalents (FTEs) that perform the process "operate warehousing" as a percentage of process group "manage logistics and…
-
Measure Spotlights|
Number of FTEs that perform the process "operate outbound transportation" as a percentage of process group "manage logistics and warehousing" FTEs
This measure calculates number of full time equivalents (FTEs) that perform the process "operate outbound transportation" as a percentage of process group "manage logistics…
-
Measure Spotlights|
Personnel cost to perform the process "define logistics strategy" per process FTE
This measure calculates personnel cost per process full-time equivalent employee (FTE) to perform the process "define logistics strategy," which includes translating customer…
-
Measure Spotlights|
Total cost to perform the process "plan and manage inbound material flow" per process FTE
This measure calculates total cost per process full-time equivalent (FTE) employee for planning, transporting, and tracking the delivery of all incoming materials; monitoring…
-
Measure Spotlights|
Number of FTEs that perform the process "plan and manage inbound material flow" as a percentage of process group "manage logistics and warehousing" FTEs
This measure calculates number of full time equivalents (FTEs) that perform the process "plan and manage inbound material flow" as a percentage of process group "manage…
-
Measure Spotlights|
Percentage change in perfect order performance in the past 12 months
This measure calculates percentage change in perfect order performance in the past 12 months. Perfect order performance is an approximation of the percentage of orders…
-
Measure Spotlights|
Overhead cost to perform the process "operate outbound transportation" per $1,000 revenue
This measure calculates overhead cost per $1,000 revenue to prepare goods for delivery from a warehouse to a receiving location, which comprises activities like the…
-
Measure Spotlights|
Overhead cost to perform the process "operate warehousing" per $1,000 revenue
This measure calculates overhead cost per $1,000 revenue for receiving, inspecting, and storing incoming materials; picking, packing, and shipping product for outbound…
-
Measure Spotlights|
Other cost to perform the process "operate outbound transportation" per $1,000 revenue
This measure calculates other cost (i.e. costs other than personnel, equipment, material, systems, outsourced, or overhead costs) per $1,000 revenue to prepare goods for…
-
Measure Spotlights|
Other cost to perform the process "operate warehousing" per $1,000 revenue
This measure calculates other cost (i.e. costs other than personnel, equipment, material, systems, outsourced, or overhead costs) per $1,000 revenue for receiving, inspecting…
-
Measure Spotlights|
Outsourced cost to perform the process "operate outbound transportation" per $1,000 revenue
This measure calculates outsourced cost per $1,000 revenue to prepare goods for delivery from a warehouse to a receiving location, which comprises activities like the…
-
Measure Spotlights|
Outsourced cost to perform the process "operate warehousing" per $1,000 revenue
This measure calculates outsourced cost per $1,000 revenue for receiving, inspecting, and storing incoming materials; picking, packing, and shipping product for outbound…
-
Measure Spotlights|
Systems cost to perform the process "operate outbound transportation" per $100,000 revenue
This measure calculates systems cost per $100,000 revenue to prepare goods for delivery from a warehouse to a receiving location, which comprises activities like the…
-
Measure Spotlights|
Systems cost to perform the process "operate warehousing" per $100,000 revenue
This measure calculates systems cost per $100,000 revenue for receiving, inspecting, and storing incoming materials; picking, packing, and shipping product for outbound…