Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Measure Spotlights|
Percentage of total annual revenue from pre-defined variants/SKUs
This measure calculates, for build-to-stock models, the percentage of total annual revenue from pre-defined variants/SKUs (stock keeping units). This Supplemental…
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Measure Spotlights|
Percentage of total annual revenue from generating variants in production
This measure calculates, for build to order models, the percentage of total annual revenue from generating variants in production. This Supplemental Information measure is…
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Measure Spotlights|
Percentage of component part numbers common with other products
This measure calculates, within a typical product, the percentage of total component parts that are common with other products (as opposed to being unique to that specific…
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Measure Spotlights|
Average design-to-launch time, in months, for product platforms
This measure calculates average design-to-launch time, in months, for product platforms. This Cycle Time measure is intended to help companies analyze this duration related…
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Measure Spotlights|
Average design-to-launch time, in months, for completely new products
This measure calculates average design-to-launch time, in months, for completely new products. This Cycle Time measure is intended to help companies analyze this duration…
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Measure Spotlights|
Average design-to-launch time, in months, for new product variants
This measure calculates average design-to-launch time, in months, for new product variants. This Cycle Time measure is intended to help companies analyze this duration…
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Measure Spotlights|
Average design-to-launch time, in months, for new software-enabled features for existing products
This measure calculates average design-to-launch time, in months, for new software-enabled features for existing products. This Cycle Time measure is intended to help…
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Measure Spotlights|
Percentage of products that are based on common development platforms
This measure calculates the percentage of products that are developed on common platforms, providing companies with key data for their "perform discovery research" process…
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Measure Spotlights|
Return processing cycle time in days
This measure calculates the number of days (including weekends) between initial product return and final product disposition. Product return occurs when a customer…
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Measure Spotlights|
Percentage of returned product flowing through the same logistics network as primary products
This measure calculates the percentage of returned product that flows through the same logistics network as primary products—as opposed to flowing through an independent…
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Measure Spotlights|
Percentage of new logistics providers that are screened using environmental sustainability criteria
This measure calculates percentage of new logistics providers that are screened using environmental sustainability criteria. This Supplemental Information measure is intended…
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Percentage of existing logistics providers that are regularly assessed for their environmental sustainability
This measure calculates percentage of existing logistics providers that are regularly assessed for their environmental sustainability. This Supplemental Information measure…
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Measure Spotlights|
Percentage of total annual packing material consumption that is from recycled/re-used materials
This measure calculates percentage of total annual packing material consumption is from recycled/re-used materials. This Supplemental Information measure is intended to help…
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Measure Spotlights|
Percentage of total annual packing material consumption that is from renewable sources
This measure calculates percentage of total annual packing material consumption is from renewable sources. This Supplemental Information measure is intended to help companies…
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Measure Spotlights|
Total cost to perform the process group "govern and manage product/service development program" per $1,000 revenue
This measure calculates total cost to perform the process group "govern and manage product/service development program" per $1,000 business entity revenue. Total cost is the…