Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Measure Spotlights|
Number of core Enterprise Risk Management (ERM) team FTEs per $1 billion revenue
This measure calculates the number of core Enterprise Risk Management (ERM) team Full time equivalents (FTEs) per $1 billion business entity revenue. Enterprise Risk…
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Percentage of top risks assessed that are strategic
This measure calculates the percentage of top risks (e.g., enterprise-level risks) assessed that are in the strategic category. This Supplemental Information measure is…
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Measure Spotlights|
Percentage of top risks assessed that are operational
This measure calculates the percentage of top risks (e.g., enterprise-level risks) assessed that are in the operational category. This Supplemental Information measure is…
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Measure Spotlights|
Percentage of top risks assessed that are financial
This measure calculates the percentage of top risks (e.g., enterprise-level risks) assessed that are in the financial category. This Supplemental Information measure is…
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Measure Spotlights|
Percentage of top risks assessed that are compliance
This measure calculates the percentage of top risks (e.g., enterprise-level risks) assessed that are in the compliance category. This Supplemental Information measure is…
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Measure Spotlights|
Percentage of top risks assessed that are external or macro
This measure calculates the percentage of top risks (e.g., enterprise-level risks) assessed that are in the external or macro category. This Supplemental Information measure…
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Percentage of top risks assessed that are reputation
This measure calculates the percentage of top risks (e.g., enterprise-level risks) assessed that are in the reputation category. This Supplemental Information measure is…
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Measure Spotlights|
Percentage of top risks assessed that are cyber
This measure calculates the percentage of top risks (e.g., enterprise-level risks) assessed that are in the cyber category. Cybersecurity is defined as the ability to…
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Measure Spotlights|
Percentage of top risks assessed that are other than strategic, operational, financial, compliance, external or macro, reputation, or cyber
This measure calculates the percentage of top risks (e.g., enterprise-level risks) assessed that are other than strategic, operational, financial, compliance, external or…
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Measure Spotlights|
Total cost to perform the activity "manage health and safety" per $1,000 revenue
This measure calculates the total cost to perform the activity "manage health and safety" per $1,000 revenue. The total cost is the sum of outsourced, overhead, personnel,…
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Measure Spotlights|
Number of FTEs that perform the activity "manage health and safety" per $1 billion revenue
This measure calculates the number of full-time-equivalents to perform the activity "manage health and safety" per $1 billion revenue. The total cost is the sum of outsourced…
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Measure Spotlights|
Total cost to perform the process "manage employee performance" as a percentage of the total cost to perform the process group "develop and counsel employees"
This measure calculates the percentage of total cost to perform the process group "develop and counsel employees" allocated to the process "manage employee performance"…