Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Measure Spotlights|
Percentage of primary controls that are automated
This measure calculates the percentage of primary controls that are automated. In the context of internal controls, a primary control is a control that is part of regular…
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Measure Spotlights|
Percentage of primary controls that are detective in nature
This measure calculates the percentage of primary controls that are designed to detect control violations. In the context of internal controls, a primary control is a control…
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Measure Spotlights|
Percentage of primary controls that are preventive in nature
This measure calculates the percentage of primary controls that are designed to prevent control violations. In the context of internal controls, a primary control is a…
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Measure Spotlights|
Percentage of independent members on the compensation committee
This measure calculates percentage of independent members on the compensation committee. It is part of a set of Supplemental Information measures that help companies evaluate…
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Measure Spotlights|
Percentage of independent members on the governance committee
This measure calculates percentage of independent members on the governance committee. It is part of a set of Supplemental Information measures that help companies evaluate…
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Measure Spotlights|
Percentage of independent, outside directors on the board
This measure calculates percentage of independent, outside directors on the board. It is part of a set of Supplemental Information measures that help companies evaluate…
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Measure Spotlights|
Percentage of officers/employees on the compensation committee
This measure calculates percentage of officers/employees on the compensation committee. It is part of a set of Supplemental Information measures that help companies evaluate…
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Measure Spotlights|
Percentage of officers/employees on the governance committee
This measure calculates percentage of officers/employees on the governance committee. It is part of a set of Supplemental Information measures that help companies evaluate…
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Measure Spotlights|
Percentage of other non-independent members on the compensation committee
This measure calculates percentage of other non-independent members (i.e. other than officers/employees) on the compensation committee. It is part of a set of Supplemental…
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Measure Spotlights|
Percentage of other non-independent members on the governance committee
This measure calculates percentage of other non-independent members (i.e. other than officers/employees) on the governance committee. It is part of a set of Supplemental…
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Measure Spotlights|
Self assessments as a percentage of risk assessment cost
This measure calculates self-assessments as a percentage of risk assessment cost. Risk assessments help companies determine the possibility that a specified undesirable event…
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Measure Spotlights|
Percentage of learning days delivered through the use of external partners such as vendors and universities
This measure calculates percentage of per-employee learning days for the business entity delivered by external partners (e.g. vendors, universities etc.) This Supplemental…
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Measure Spotlights|
Total cost to perform the process "develop and train employees" per process FTE
This measure calculates total cost to perform the process "develop and train employees" per process full time equivalent (FTE). Total cost is the sum of personnel …
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Measure Spotlights|
Percentage of annual learning budget spent on developing skills in areas such as data science, digital skills and other specialty IT skills
This measure calculates percentage of annual learning budget spent on developing skills in areas such as data science, digital skills and other specialty IT skills. This…
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Measure Spotlights|
Personnel cost to perform the process "develop and train employees" per $1,000 revenue
This measure calculates personnel cost per $1,000 business entity revenue to perform the process group "develop and train employees". Personnel cost refers to employee…