Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Measure Spotlights|
Product development defect rate in parts per million
This measure calculates the average manufacturing defect rate in parts per million for a company's primary products (during development; i.e. not yet fully finalized finished…
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Measure Spotlights|
Average time-to-profitability in months for new product/service development projects
This measure calculates the average number of months that elapse from the start of the "design and develop product/service" process (when resources are first assigned) to the…
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Measure Spotlights|
Research and development (R&D) cost per $1,000 revenue
This measure calculates the research and development (R&D) cost per $1,000 revenue. R&D costs include all labor, materials, and overhead associated with discovering new…
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Measure Spotlights|
Research and development (R&D) cost as a percentage of revenue
This measure calculates research and development (R&D) cost as a percentage of revenue. R&D cost includes all cost elements—including labor costs, material costs, allocations…
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Measure Spotlights|
Time in weeks to close an identified IT skill or capability gap
This measure calculates the average time in weeks to close a previously identified IT skill or capability gap. It is part of a set of Cycle Time measures that help companies…
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Measure Spotlights|
IT strategy and governance cost as a percentage of total IT cost, excluding depreciation/amortization
This measure calculates the IT strategy and governance cost (portfolio strategy and value management, technology strategy, governance strategy, enterprise architecture; IT…
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Percentage of products, launched with embedded software, meeting quality targets
This measure calculates percentage of products launched with embedded software (including variants planned during initial development) that meet quality targets. This…
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Measure Spotlights|
Average number of components (part numbers) per product unit
This measure calculates average number of components (part numbers) per product unit. This Supplemental Information measure is intended to help companies evaluate additional…
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Measure Spotlights|
Percentage of product cost allocated to software
This measure calculates percentage of product cost allocated to software. This Supplemental Information measure is intended to help companies evaluate additional variables…
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Measure Spotlights|
Percentage of product cost allocated to electrical components
This measure calculates percentage of product cost allocated to electrical components. This Supplemental Information measure is intended to help companies evaluate…
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Measure Spotlights|
Percentage of product cost allocated to mechanical components
This measure calculates percentage of product cost allocated to mechanical components. This Supplemental Information measure is intended to help companies evaluate…
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Measure Spotlights|
Percentage of product cost allocated to costs other than software, electrical components, or mechanical components
This measure calculates percentage of product cost allocated to costs other than software, electrical components, or mechanical components. This Supplemental Information…
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Measure Spotlights|
Percentage of product development project cost allocated to software
This measure calculates percentage of product development project cost allocated to software. This Supplemental Information measure is intended to help companies evaluate…
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Measure Spotlights|
Percentage of product development project cost allocated to electrical components
This measure calculates percentage of product development project cost allocated to electrical components. This Supplemental Information measure is intended to help…
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Measure Spotlights|
Percentage of product development project cost allocated to mechanical components
This measure calculates percentage of product development project cost allocated to mechanical components. This Supplemental Information measure is intended to help…