This measure calculates the average time in weeks to close a previously identified IT skill or capability gap. It is part of a set of Cycle Time measures that help companies analyze the duration of the process "manage the business of information technology" from beginning to end.
Time in weeks to close an identified IT skill or capability gap
Cycle time is the total time from the beginning of the process to the end. This includes both time spent actually performing the process and time spent waiting to move forward.