Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Measure Spotlights|
Variable cost to perform the function "develop and manage products and services" as a percentage of total cost
This measure calculates the percentage of the total cost for the function "develop and manage products and services" that comes from variable cost. Variable costs refer to…
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Measure Spotlights|
Percentage of parts that are common across major product lines
This measure calculates the percentage of common components across significant products, providing companies with critical information to execute the "perform discovery…
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Measure Spotlights|
Percentage of IT work force to be newly hired within 1 year
This measure projects the percentage of IT work force to be newly hired within 1 year. It is part of a set of Supplemental Information measures that help companies evaluate…
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Measure Spotlights|
Percentage of IT work force to be replaced for other reasons within 1 year
This measure projects the percentage of IT work force to be replaced for other reasons apart from retirement or new hire within 1 year. It is part of a set of Supplemental…
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Measure Spotlights|
Percentage of IT work force to retire within 1 year
This measure projects the percentage of IT work force to retire within 1 year. It is part of a set of Supplemental Information measures that help companies evaluate…
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Measure Spotlights|
Growth or decline of the count of active finished products/SKUs over the past three years
This measure calculates the percentage of growth or decline in number of active finished products/stock keeping units (SKUs) over the past three years. It is part of a set of…
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Measure Spotlights|
Growth or decline of the count of active raw products/SKUs over the past three years
This measure calculates the percentage of growth or decline in number of active raw products/stock keeping units (SKUs) over the past three years. It is part of a set of…