Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Measure Spotlights|
Other cost to perform the procurement process group per procurement process group FTE
This measure calculates other costs to perform the procurement process group per procurement process group full-time equivalent employee (FTE). Other cost refers to costs…
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Systems cost to perform the procurement process group as a percentage of total process group cost
This measure calculates the percentage of the total cost of the procurement process group that comes from systems costs. Systems cost include a variety of specific cost…
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Percentage of contracts for goods that met SLAs in the last 12 months
This measure calculates percentage of contracts for goods with Service Level Agreements (SLAs) met those SLAs in the last 12 months. Service Level Agreements (SLAs) define…
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Percentage of contracts for services that met SLAs in the last 12 months
This measure calculates percentage of contracts for services with Service Level Agreements (SLAs) met those SLAs in the last 12 months. Service Level Agreements (SLAs) define…
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Average procure-to-pay cycle time in days for services
This measure calculates the average number of days required to pay suppliers from the time a purchase order is placed until the time payment is complete for services. It is…
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Value of direct materials and services purchased as a percentage of cost of goods sold
This measure calculates the value of direct materials and services—the items and activities used to directly produce a product—as a percentage of cost of goods sold (COGS)…
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Typical savings goal through cost avoidance (as percent of spend) that procurement organization aims to deliver
This measure calculates percentage of typical goal for savings through cost avoidance (percentage of spend) that your procurement organization sets to deliver on sourcing…
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Percentage of active Tier 1 suppliers (excluding electricity, heating and cooling) asked to provide greenhouse gas emissions data
This measure calculates percentage of active Tier 1 suppliers of purchased goods and services (excluding suppliers of electricity, heating and cooling) asked to provide…
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Percentage of total spend represented by active Tier 1 suppliers (excluding electricity, heating and cooling) asked to provide greenhouse gas emissions data
This measure calculates percentage of your total spend represented by active Tier 1 suppliers of purchased goods and services (excluding suppliers of electricity, heating and…
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This measure calculates percentage of total estimated supplier greenhouse gas emissions covered by active Tier 1 suppliers of purchased goods and services (excluding…
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Percentage of active Tier 1 suppliers that can provide greenhouse gas emissions data at individual product or service level
This measure calculates percentage of active Tier 1 suppliers of purchased goods and services (excluding suppliers of electricity, heating and cooling) that can provide…
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Total annual cost takeout savings and cost avoidance savings on purchased goods and services as a percentage of purchases
This measure calculates the total annual cost takeout savings and cost avoidance savings as a percentage of all materials and services purchased. Cost takeout is defined as…
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Typical savings achieved through cost takeout (as percent of spend) that procurement organization actually delivers
This measure calculates percentage of typical savings achieved through cost takeout (percentage of spend) that your procurement organization actually delivers on sourcing…
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Measure Spotlights|
Typical savings achieved through cost avoidance (as percent of spend) that procurement organization actually delivers
This measure calculates percentage of typical savings achieved through cost avoidance (percentage of spend) that your procurement organization actually delivers on sourcing…
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Measure Spotlights|
Typical savings goal through cost takeout (as percent of spend) that procurement organization aims to deliver
This measure calculates percentage of typical goal for savings through cost takeout (percentage of spend) that your procurement organization sets to deliver on sourcing…