Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Measure Spotlights|
Overhead and other costs to perform the process "perform fixed-asset accounting" per $1,000 revenue
This measure calculates overhead and other costs to perform the process "perform fixed-asset accounting" per $1,000 revenue. Overhead cost refers to expenses that an…
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Measure Spotlights|
Overhead and other costs to perform the process "perform fixed-asset accounting" as a percentage of total process cost
This measure calculates overhead and other costs to perform the process "perform fixed-asset accounting" as a percentage of total process cost. Overhead cost refers to…
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Measure Spotlights|
Total cost of the depreciation expense per $1,000 revenue
This measure calculates the total cost of the annual depreciation expense recorded by a site for financial accounting purposes during the year, per $1,000 revenue…
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Measure Spotlights|
Systems cost to perform the process "perform fixed-asset accounting" per $100,000 revenue
This measure calculates systems cost per $100,000 revenue to perform the process "perform fixed-asset accounting," which consists of managing and accounting for fixed asset…
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Measure Spotlights|
Systems cost to perform the fixed assets cycle per $100,000 revenue
This measure calculates systems cost per $100,000 revenue to perform the fixed assets cycle. A fixed asset is a long-term asset (e.g., property, plant, or equipment) not…
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Total cost to perform the process groups "manage employee communication" and "deliver employee communications" per $1,000 revenue
This measure calculates total cost to perform the process groups "manage employee communication" and "deliver employee communications" per $1,000 business entity revenue…
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Other cost to perform the process group "reward and retain employees" as a percentage of total cost to perform the process
This measure calculates the percentage of the total cost to perform the process "reward and retain employees" that comes from other cost. Activities in this process include…
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Measure Spotlights|
Overhead cost to perform the process group "reward and retain employees" as a percentage of total process group cost
This measure calculates the percentage of the total cost to perform the process group "reward and retain employees" that comes from overhead cost. Activities in this process…
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Measure Spotlights|
Fixed asset transactions resulting from physical inventories as a percentage of total fixed asset transactions
This measure calculates the percentage of fixed asset transactions resulting from physical inventories. A fixed asset transaction would include additions, retires,…
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Measure Spotlights|
Percentage of capital projects budgeted and approved in the capital expenditure plan
This measure calculates the percentage of capital projects budgeted and approved in the site's planned budget for capital expenditures (such as property, plant, or equipment)…
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Measure Spotlights|
Total cost to perform the process "manage employee performance" as a percentage of the total cost to perform the process group "develop and counsel employees"
This measure calculates the percentage of total cost to perform the process group "develop and counsel employees" allocated to the process "manage employee performance"…
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Personnel cost to perform the process "perform fixed-asset accounting" per fixed asset transaction
This measure calculates personnel cost to perform the process "perform fixed-asset accounting" per fixed asset transaction recorded to the sub ledger. The purpose of this…
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Measure Spotlights|
Value per invoice line item that is paid in full the first time
This measure calculates value of billed/invoiced line items paid in full the first time per billed/invoiced line item. An obligation is considered to have been paid in full…
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Measure Spotlights|
Total value of Assets Under Management per $1,000 revenue
This measure calculates the total value of Assets Under Management per $1,000 retail bank revenue (interest income plus fee income). Assets Under Management are all of the…