Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask Us-
Measure Spotlights|
Number of FTEs that perform the process "process accounts receivable (AR)" per $1 billion revenue
This measure calculates the number of full-time equivalent employees (FTEs) per $1 billion revenue that process payments due from customers, including all funds received,…
-
Measure Spotlights|
Number of invoices processed per FTE that performs the process "invoice customer"
This measure calculates the number of invoices processed per full-time equivalent (FTE) employee who develops and delivers customer invoices. It is part of a set of Staff…
-
Measure Spotlights|
Number of receipts processed per FTE that performs the process "process accounts receivable (AR)"
This measure calculates the number of receipts processed per full-time equivalent (FTE) employee that processes payments due from customers, including all funds received,…
-
Measure Spotlights|
Number of receipts processed per $1,000 of revenue
This measure calculates the number of receipts processed per $1,000 of revenue. It is part of a set of Supplemental Information measures that help companies evaluate…
-
Measure Spotlights|
Number of fixed assets managed per FTE that performs the process "perform fixed-asset accounting"
This measure calculates the number of fixed assets managed per full-time equivalent (FTE) employee that manages and accounts for fixed asset transactions, including additions…
-
Measure Spotlights|
Number of FTEs that perform the process group "manage fixed-asset project accounting" per $1 billion revenue
This measure calculates the number of full-time equivalent employees (FTEs) per $1 billion revenue that manage accounts for large funds-invested projects, and manage and…
-
Measure Spotlights|
Number of FTEs that perform the fixed assets cycle per $1 billion revenue
This measure calculates the number of full-time equivalent employees (FTEs) per $1 billion revenue that perform the fixed assets cycle. A fixed asset is a long-term asset,…
-
Measure Spotlights|
Number of journal entry line items for fixed asset transactions per FTE that performs the process "perform fixed-asset accounting"
This measure calculates the number of journal entry line items for fixed asset transactions (i.e. additions, retires, adjustments, transfers, and other entries, such as…
-
Measure Spotlights|
Personnel cost to perform the process "perform capital planning and project approval" per process FTE
This measure calculates personnel cost per process full time equivalent (FTE) to perform the process "perform capital planning and project approval". Personnel cost refers to…
-
Measure Spotlights|
Percentage of employees with compensations affected by profit
This measure calculates percentage of employees with compensation affected by profit. It is part of a set of Supplemental Information measures that help companies evaluate…
-
Measure Spotlights|
Systems cost to perform the process "perform capital planning and project approval" per $100,000 revenue
This measure calculates systems cost per $100,000 revenue to perform the process group "perform capital project planning and approval," which consists of developing capital…
-
Measure Spotlights|
Systems cost to perform the process "perform capital project accounting" per $100,000 revenue
This measure calculates systems cost per $100,000 revenue to perform the process group "perform capital project accounting," which consists of managing and accounting for the…
-
Measure Spotlights|
Percentage of total finance function FTEs allocated to the process "perform capital project accounting"
This measure calculates the percentage of total finance function full-time equivalent employees (FTEs) allocated to the the process "perform capital project accounting,"…
-
Measure Spotlights|
Percentage of total finance function FTEs allocated to the process "perform fixed asset accounting"
This measure calculates the percentage of total finance function full-time equivalent employees (FTEs) allocated to the process "perform fixed asset accounting," which…
-
Measure Spotlights|
Percentage of total finance function FTEs allocated to the process group "manage fixed asset project accounting"
This measure calculates the percentage of total finance function full-time equivalent employees (FTEs) allocated to the process group "manage fixed asset project accounting,"…