Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Measure Spotlights|
Percentage of new products, including planned variants, launched on time
This measure calculates percentage of new products, including variants planned during initial development, launched on time. This Process Efficiency measure is intended to…
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Measure Spotlights|
Percentage of total annual revenue from pre-defined variants/SKUs
This measure calculates, for build-to-stock models, the percentage of total annual revenue from pre-defined variants/SKUs (stock keeping units). This Supplemental…
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Measure Spotlights|
Percentage of total annual revenue from generating variants in production
This measure calculates, for build to order models, the percentage of total annual revenue from generating variants in production. This Supplemental Information measure is…
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Measure Spotlights|
Percentage of component part numbers common with other products
This measure calculates, within a typical product, the percentage of total component parts that are common with other products (as opposed to being unique to that specific…
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Measure Spotlights|
Average design-to-launch time, in months, for product platforms
This measure calculates average design-to-launch time, in months, for product platforms. This Cycle Time measure is intended to help companies analyze this duration related…
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Measure Spotlights|
Average design-to-launch time, in months, for completely new products
This measure calculates average design-to-launch time, in months, for completely new products. This Cycle Time measure is intended to help companies analyze this duration…
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Measure Spotlights|
Average design-to-launch time, in months, for new product variants
This measure calculates average design-to-launch time, in months, for new product variants. This Cycle Time measure is intended to help companies analyze this duration…
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Measure Spotlights|
Average design-to-launch time, in months, for new software-enabled features for existing products
This measure calculates average design-to-launch time, in months, for new software-enabled features for existing products. This Cycle Time measure is intended to help…
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Percentage of products that are based on common development platforms
This measure calculates the percentage of products that are developed on common platforms, providing companies with key data for their "perform discovery research" process…
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Average number of production defects in both enhancements and new developments per 1,000 function points
This measure calculates the average number of production defects per 1,000 function points found in the first 12 months of use of the software for both enhancements and…
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Time in months to fulfill a business need with relevant IT solutions for major new/enhanced IT services investments between $1 million and $100 million USD
This measure calculates the number of months it takes to fulfill a business need with relevant IT solutions for major new/enhanced IT services investments in the $1 million–…
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Time in months to fulfill a business need with relevant IT solutions for major new/enhanced IT services investments between $100,000 and $250,000 USD
This measure calculates the number of months it takes to fulfill a business need with relevant IT solutions for major new/enhanced IT services investments in the $100,000–…
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Measure Spotlights|
Time in months to fulfill a business need with relevant IT solutions for major new/enhanced IT services investments between $250,000 and $500,000 USD
This measure calculates the number of months it takes to fulfill a business need with relevant IT solutions for major new/enhanced IT services investments in the $250,000–…
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Measure Spotlights|
Time in months to fulfill a business need with relevant IT solutions for major new/enhanced IT services investments between $500,000 and $1 million USD
This measure calculates the number of months it takes to fulfill a business need with relevant IT solutions for major new/enhanced IT services investments in the $500,000–$1…
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Measure Spotlights|
Time in months to fulfill a business need with relevant IT solutions for major new/enhanced IT services investments greater than $100 million USD
This measure calculates the number of months it takes to fulfill a business need with relevant IT solutions for major new/enhanced IT services investments greater than $100…