Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask Us-
Measure Spotlights|
Sales budget per sales FTE
This measure calculates the budget for sales per sales full-time equivalent (FTE). Sales FTEs focus on selling products/services and setting customer expectations. This…
-
Measure Spotlights|
Number of marketing FTEs per $1 billion revenue
This measure calculates the number of full-time equivalent employees (FTEs) for marketing (including trade spending if applicable), per $1 billion revenue. It is part of a…
-
Measure Spotlights|
Business entity revenue per sales FTE
This measure calculates business entity revenue per sales FTE (full time equivalent). (Sales FTEs should exclude marketing and trade activities.) This Supplemental…
-
Measure Spotlights|
Budget for sales & marketing as a percentage of revenue
This measure calculates the combined budgets for sales and marketing (including trade spending, if applicable) as a percentage of revenue for the reporting period. The budget…
-
Measure Spotlights|
Number of sales & marketing FTEs as a percentage of total business entity FTEs
This measure calculates the percentage of business entity full-time equivalent employees (FTEs) that perform sales and marketing marketing (including trade activities, if…
-
Measure Spotlights|
Number of sales & marketing FTEs per $1 billion revenue
This measure calculates the number of full-time equivalent employees (FTEs) for sales and marketing (including trade activities, if applicable), per $1 billion revenue. It is…
-
Measure Spotlights|
Number of sales FTEs per $1 billion revenue
This measure calculates the number of full-time equivalent employees (FTEs) for sales (exclude marketing and trade activities), per $1 billion revenue. It is part of a set of…
-
Measure Spotlights|
Total cost to perform the process "manage suppliers" per $1,000 purchases
This measure calculates the total cost per $1,000 purchases to develop and manage programs and policies for interacting with suppliers, and measure/improve their performance…
-
Measure Spotlights|
Total cost to perform the process "manage suppliers" per $1,000 revenue
This measure calculates the total cost per $1,000 revenue to develop and manage programs and policies for interacting with suppliers, and measure/improve their performance…
-
Measure Spotlights|
Number of active vendors in the master file per $1 million purchases
This measure calculates the total number of active vendors (per $1 million purchases) in a complete listing of a trackable data set for suppliers. It is part of a set of…
-
Measure Spotlights|
Total cost to perform the process group "procure materials and services" per $1 billion revenue
This measure calculates total cost to perform the process group "procure materials and services" per $1 billion revenue. Total cost is the sum of personnel (compensation…
-
Measure Spotlights|
Total cost to perform the process "develop sourcing strategies" per $1,000 purchases
This measure calculates the total cost per $1,000 purchases to perform the "develop sourcing strategies" process, which involves clarifying purchasing requirements, matching…
-
Measure Spotlights|
Total cost to perform the process "develop sourcing strategies" per $1,000 revenue
This measure calculates the total cost per $1,000 revenue to perform the "develop sourcing strategies" process, which involves clarifying purchasing requirements, matching…
-
Measure Spotlights|
Total cost to perform the process "order materials and services" per $1,000 revenue
This measure calculates the total cost per $1,000 revenue for planning, ordering, and executing the physical delivery of materials and services from suppliers to the points…
-
Measure Spotlights|
Total cost to perform the process "order materials and services" per $1,000 purchases
This measure calculates the total cost per $1,000 purchases for planning, ordering, and executing the physical delivery of materials and services from suppliers to the points…