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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Measure Spotlights|
Systems cost to perform the process "process expense reimbursements" per $100,000 revenue
This measure calculates systems cost per $100,000 revenue to process reimbursements to employees for the expenses incurred during the course of business. Activities include…
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Measure Spotlights|
Total cost to perform the process "process expense reimbursements" per $1,000 revenue
This measure calculates the total cost per $1,000 revenue to process reimbursements to employees for the expenses incurred during the course of business. Activities include…
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Measure Spotlights|
Total cost to perform the process "process expense reimbursements" per T&E disbursement
This measure calculates the total cost per travel and entertainment (T&E) disbursement to process reimbursements to employees for the expenses incurred during the course of…
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Measure Spotlights|
Value of purchases (in millions) per FTE that performs the process "process accounts payable (AP)"
This measure calculates the value of purchases (in millions) per full-time equivalent (FTE) employee that performs the "process accounts payable (AP)" process, which consists…
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Measure Spotlights|
Number of FTEs that perform the process "process accounts payable (AP)" per $1 billion purchases
This measure calculates the number of full-time equivalent employees (FTEs) per $1 billion purchases that process payments of operating expenses and other supplier charges…
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Measure Spotlights|
Systems cost to perform the process group "process accounts payable and expense reimbursements" per $100,000 revenue
This measure calculates systems cost per $100,000 revenue to perform the "process accounts payable and expense reimbursements" process group, which consists of processing…
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Measure Spotlights|
Systems cost to perform the process group "process accounts payable and expense reimbursements" as a percentage of total process group cost
This measure calculates the percentage of the total cost to perform the process group "process accounts payable and expense reimbursements" that comes from systems cost. The…
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Measure Spotlights|
Total cost to perform the process group "process accounts payable and expense reimbursements" as a percentage of revenue
This measure calculates the total cost as a percentage of revenue to perform the "process accounts payable and expense reimbursements" process group, which consists of…
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Measure Spotlights|
Total cost to perform the process group "process accounts payable and expense reimbursements" per $1 billion revenue
This measure calculates the total cost per $1 billion revenue to perform the "process accounts payable and expense reimbursements" process group, which consists of processing…
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Measure Spotlights|
Total cost to perform the process group "process accounts payable and expense reimbursements" per process FTE
This measure calculates the total cost per process full-time equivalent (FTE) employee to perform the "process accounts payable and expense reimbursements" process group,…
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Measure Spotlights|
Total cost to perform the process "process accounts payable (AP)" per invoice line item processed
This measure calculates the total cost per invoice line item to perform the "process accounts payable (AP)" process, which consists of processing payments of operating…
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Measure Spotlights|
Total cost to perform the process "process expense reimbursements" as a percentage of revenue
This measure calculates the total cost as a percentage of revenue to process reimbursements to employees for the expenses incurred during the course of business. Activities…
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Measure Spotlights|
Total cost to perform the process "process expense reimbursements" per process FTE
This measure calculates the total cost per process full-time equivalent (FTE) employee to process reimbursements to employees for the expenses incurred during the course of…
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Measure Spotlights|
Total cost to perform the process "process expense reimbursements" per $1 billion revenue
This measure calculates the total cost per $1 billion revenue to process reimbursements to employees for the expenses incurred during the course of business. Activities…
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Measure Spotlights|
Total cost to perform the process "Process expense reimbursements" per $1,000 of T&E expenditures
This measure calculates the total cost per $1,000 of travel and entertainment (T&E) expenditures to process reimbursements to employees for the expenses incurred during the…