Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Measure Spotlights|
Total cost savings obtained on purchased direct materials and services as a percentage of purchased direct materials and services (for mining, oil & gas)
This measure calculates total cost savings obtained on purchased direct materials and services as a percentage of purchased direct materials and services. Direct materials…
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Measure Spotlights|
Total cost savings obtained on purchased indirect materials and services as a percentage of purchased indirect materials and services (for mining, oil & gas)
This measure calculates total cost savings obtained on purchased indirect materials and services as a percentage of purchased indirect materials and services. Indirect…
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Measure Spotlights|
Direct materials and services purchased value per unique external direct materials and services supplier (for mining, oil & gas)
This measure calculates direct materials and services value per unique direct materials and services external supplier. Direct materials and services are procured items and…
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Measure Spotlights|
Number of new projects managed per contracts management FTE
This measure calculates number of new projects managed per contracts management full-time equivalent employee (FTE). The contracts management function includes [Managing…
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Measure Spotlights|
Systems cost to perform the process "select suppliers and develop/maintain contracts" per $100,000 purchases
This measure calculates systems cost per $100,000 purchases for selecting suppliers (typically through a request for information [RFI], request for proposal [RFP], or request…
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Measure Spotlights|
Systems cost to perform the process "select suppliers and develop/maintain contracts" per $100,000 revenue
This measure calculates systems cost per $100,000 revenue for selecting suppliers (typically through a request for information [RFI], request for proposal [RFP], or request…
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Measure Spotlights|
Other cost to perform the process "select suppliers and develop/maintain contracts" per $1,000 revenue
This measure calculates "other" cost (i.e. other than personnel, equipment, material, systems, outsourced, or overhead costs) per $1,000 revenue for selecting suppliers …
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Measure Spotlights|
Outsourced cost to perform the process "select suppliers and develop/maintain contracts" per $1,000 revenue
This measure calculates outsourced cost per $1,000 revenue for selecting suppliers (typically through a request for information [RFI], request for proposal [RFP], or request…
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Measure Spotlights|
Overhead cost to perform the process "select suppliers and develop/maintain contracts" per $1,000 revenue
This measure calculates overhead cost per $1,000 revenue for selecting suppliers (typically through a request for information [RFI], request for proposal [RFP], or request…
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Measure Spotlights|
Percentage of the total value of purchases allocated among the following submission method: other
This measure calculates the percentage of the total value of purchases that are made through other methods. It is important for businesses to identify other methods being…
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Measure Spotlights|
Percentage of total value of purchases allocated among the following purchase arrangement type: other
This measure calculates the percentage of the total value of purchases that is allocated to other purchase arrangements. If a business entity has other ways to purchase their…
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Measure Spotlights|
Number of FTEs dedicated to retail buying and merchandising activities per $1 billion revenue
This measure calculates the total number of full-time equivalent employees (FTEs) per $1 billion revenue that perform retail buying and merchandising activities, which…