Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Measure Spotlights|
Return on cybersecurity investment (ROSI)
This measure calculates an estimated return on cybersecurity investment. Cybersecurity is defined as the ability to protect or defend the use of cyberspace from cyber…
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Average time in calendar days to respond to and recover from cybersecurity incidents
This measure calculates average time in calendar days to respond to and recover from cybersecurity incidents. This begins when an incident has been detected and its scope has…
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Learning budget per cybersecurity employee
This measure calculates learning budget per cybersecurity employee. Cybersecurity is defined as the ability to protect or defend the use of cyberspace from cyber-attacks. It…
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Percentage of network communications monitored for suspicious activity
This measure calculates the percentage of network communications that are monitored for suspicious activity today. This Supplemental Information measure is intended to help…
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Percentage of endpoint devices monitored for suspicious activity, vulnerabilities, and policy violations
This measure calculates the percentage of endpoint devices that are monitored for suspicious activity, vulnerabilities, and policy violations, today. Endpoints or endpoint…
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Percentage of applications governed by automated identity management and governance processes
This measure calculates the percentage of applications that are governed by automated identity management and governance processes. This Supplemental Information measure is…
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Percentage of endpoints governed by automated identity management and governance processes
This measure calculates the percentage of endpoints that are governed by automated identity management and governance processes Endpoints or endpoint devices are physical…
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Total number of cybersecurity FTEs (including contractors and outsourced resources) per $1 billion revenue
This measure calculates the total number of cybersecurity full-time equivalent employees (FTEs) (including contractors and outsourced resources) per $1 billion of revenue. …
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Annual cybersecurity cost as a percentage of IT cost, excluding depreciation/amortization
This measure calculates the percentage of IT cost, excluding depreciation/amortization today for annual cybersecurity cost. Cybersecurity cost (for IT and OT - where…