This course is organized around APQC’s Seven Tenets of Process ManagementSM and characteristics of high-performing, best-practice process-managed organizations. The seven tenets provide a framework for understanding and assessing an organization’s process management capabilities.
Participants in this course will learn:
- What the process lifecycle is and how the Seven Tenets of Process Management guide mature process practices
- How the Seven Tenets work together to build a strong process management approach