Change has a reputation for being difficult, hard, and stressful. But what if we modified that perception? What if we started to view change differently? Would we be able to make organizational changes more easily? One thing that Ron Ashkenas, a senior partner of Schaffer Consulting and expert on…

According to a recent blog post, The top three barriers to effective BPM,  that Chris Taylor wrote on SuccessfulWorkplace.com, there are generally three big challenges associated with implementing business process management (BPM) initiatives. First, Taylor said many organizations struggle…

It’s a sad truth that sometimes projects fail. This article written by Duncan Haughey, courtesy of the Process Excellence Network (PEX), examines five common reasons for project failure and suggests how to overcome them. Successful Project Management is Not Rocket Science There is no worse…

APQC's Process Classification FrameworkSM (PCF) is a useful tool that outlines the most common processes practiced in organization, categorizes them, and then aligns them according to a hierarchical numbering system. Yet many people feel that isn’t quite deep enough. Many users contact APQC to ask…

In 2005, Antony Savvas wrote a blog post called Resistance to Business Process Management: Gaining Buy-In. He discussed in his ComputerWeekly.com article that human nature plays a critical part in successfully implementing business process management (BPM). He noted that organizations believe…

APQC has launched its latest business excellence Best Practices Report Effective Project Management Offices. In this latest research, there are 14 best practices that emerged with regard to project management offices (PMOs). They range from:    creating strategy,  …

In December of 2012, Tom Molyneux wrote about his experiences with process management and governance in a Successful Workplace blog titled BPM’s struggle over governance. In his article, he suggests that a lack of governance is a common reason that organizations experience process…

APQC released the retail process classification framework (PCF) this past fall. Over the years, the APQC cross-industry PCF has proven a valuable and useful tool for a variety of organizations in multiple industries. This new version allows retail organizations to benefit from the same types…

Many organizations wonder how they can use social media to assist with process improvement initiatives. This article by Adi Gaskell, courtesy of the Process Excellence Network (PEX), offers five suggestions for how to implement these tools. Many people believe that mobile computing and social…

As we move into 2013, many organizations are planning for change. The Harvard Business Review Blog Network ran a piece about the emerging trends in process and process improvement: Three Examples of New Process Strategy.  In this discussion, Brad Power talks about Process Strategy 2.0 and how…