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Building a Sustainable BPM Program

Building a Sustainable BPM Program

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There are many disparate business process management (BPM) models available. It can be difficult to sift through all the options and determine which one will prove sustainable and instill leadership with confidence in your program. I recently talked to Cargill’s Stacey Vokrot-Mello and Leslie…

What is Business Process Reengineering?

What is Business Process Reengineering?

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Business process reengineering aims to change the way work is done in order to achieve organizational goals such as reducing costs and improving customer and employee satisfaction. Reengineering is the most advanced and holistic form of process improvement. Whereas most process improvement is…

What Are The Different Types of Process Models

What are the different types of process models?

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Process models are tools that make abstract, complex work processes more tangible by providing a concrete illustration of how processes work and how they fit together. Common examples include process frameworks, process documentation such as RACI charts and process maps, and process design tools…

The Challenge of Deep Work

How Little Distractions Wreck Productivity

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Two key ingredients to solve problems successfully are time and structure. By time, I mean concentrated time. And by structure, I mean a common methodology to frame a problem and solve it. In working with districts and organizations, accelerated work and productive work occurs when the right people…

What Are The Key Business Processes?

What Are Key Business Processes?

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Key business processes are the processes that have the biggest impact on your customers, employees, and bottom line. In short, your key processes answer the question: “How does our business generate value?” When you know your key business processes, you know exactly where to focus your investments…

What Is Business Process Management

What is Business Process Management?

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Business process management (BPM) is a broad set of management approaches that encompass process redesign and innovation, process sourcing, and process improvement. In a nutshell, BPM is how organizations ensure they’re getting the most out value out of the work that happens across the enterprise.…

How to Optimize Your Business Processes

Path to Optimizing Your Business Processes

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Establish a highly sustainable and efficient process management ecosystem with APQC’s Process Classification Framework®.  In 1908, the Ford Motor Company sought to disrupt the automobile industry by building a personal automobile that was affordable for the average American. Previously,…