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Future Proofing Your KM Program
There is an AI/automation arms race underway between the big players—IBM, Amazon, Alphabet, Microsoft, and Facebook – and knowledge management is the beneficiary. Turns out, KM tasks such as content management, tagging, search, and expertise location are good targets for AI and might really…
How to Get People to REALLY Share Knowledge in Groups
One of the biggest problems in organizations is that people are afraid to speak up. This fear leads to bad decisions, bad feelings, lost opportunities, and disengaged employees. It’s an epidemic. It is especially poignant for those of us who are so passionately committed to knowledge sharing.…
Empowering People for the Digital Age
Technology of the future will change our experience, but self-awareness is a change in consciousness. Change really comes down to whether or not people feel safe to explore new things, feel supported as they are learning, and feel confident in themselves and their ability to navigate this digital…