Percentage of total IT cost, including depreciation/amortization, allocated to process group "manage enterprise information"
This measure calculates the percentage of total IT cost, including depreciation/amortization, allocated to the process group "manage enterprise information," which consists of understanding what information is important to the enterprise; determining how, when and from where that information is collected; defining how that information is structured and organized; and establishing the policies and controls needed for the collection and use of that information. In this measure, capital expense includes depreciation/amortization allocated for the fiscal year for assets acquired during the reporting period, as well as assets from previous periods for which the cost continues to be realized during the reporting period. It is part of a set of Supplemental Information measures that help companies evaluate additional variables not covered elsewhere for the "manage enterprise information" process.
Benchmark Data
25th | Median | 75th |
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- | - | - |
Compute this Measure
Units for this measure are percent.
(Total cost to perform the process group "manage enterprise information" / Total annual IT cost (including depreciation/amortization)) * 100
Key Terms
Supplemental Information
Supplemental information is data that APQC determines is relevant to decision support for a specific process, but does not fit into the other measure categories such as cost effectiveness, cycle time, or staff productivity.