Percentage of total IT cost, including depreciation/amortization, allocated to process group "deploy information technology solutions"
This measure calculates the percentage of total IT cost, including depreciation/amortization, allocated to the process group "deploy information technology solutions," which introduces new, enhanced, or improved functionality into the environment with minimal or no disruption to the services schedules; ensures consideration of appropriate security and contractual constraints; and properly balances business benefit with technical and business risk. It is part of a set of Supplemental Information measures that help companies evaluate additional variables not covered elsewhere for the "deploy information technology solutions" process.
Benchmark Data
25th | Median | 75th |
---|---|---|
- | - | - |
Compute this Measure
Units for this measure are percent.
(Total cost to perform the process group "deploy information technology solutions" / Total annual IT cost (including depreciation/amortization)) * 100
Key Terms
Supplemental Information
Supplemental information is data that APQC determines is relevant to decision support for a specific process, but does not fit into the other measure categories such as cost effectiveness, cycle time, or staff productivity.