This measure calculates the percentage of total IT cost, excluding depreciation/amortization, allocated to the process group "manage the business of information technology," which defines and maintains the relevance of IT to the enterprise and its mission; communicates the strategy and role of IT within the enterprise; establishes the enterprise architecture and guiding principles; and manages the strategic activities which help ensure attainment of IT value. In this measure, capital expense only includes the cost for all capitalized items acquired during the reporting period It is part of a set of Supplemental Information measures that help companies evaluate additional variables not covered elsewhere for the "manage the business of information technology" process.
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Percentage of IT operating cost (excluding depreciation/amortization) dedicated to process group "manage the business of information technology"
Supplemental information is data that APQC determines is relevant to decision support for a specific process, but does not fit into the other measure categories such as cost effectiveness, cycle time, or staff productivity.