This measure calculates the percentage of the total number of ship-from-stock sales orders are shipped within 24 hours of order receipt. A sales order is any request to deliver goods or services to a customer. A sales order may be in any form (i.e., written, oral, electronic) and need not be initiated by a member of the sales force. This Process Efficiency measure is intended to help companies minimize waste and refine resource consumption related to the process group "Manage logistics and warehousing".
Percentage of ship from stock orders delivered in full within 24 hours of order receipt
Process efficiency represents how well a process converts its inputs into outputs. A process that converts 100% of the inputs into outputs without waste is more efficient than one that converts a similar amount of inputs into fewer outputs.