Percentage of operational staff/office staff who attended management development programs

This measure calculates the percentage of operational staff/office staff (i.e. those who do not have any management responsibility) who attended management development programs. It is part of a set of Process Efficiency measures that help companies optimize their "develop and train employees" process by minimizing waste and refining resource consumption.

Benchmark Data

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Measure Category:
Process Efficiency
Measure ID:
102315
Total Sample Size:
359 All Companies
Performers:
25th Median 75th
- - -
Key Performance Indicator:
No
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Compute this Measure

Units for this measure are percent.

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Percentage of operational worker/office staff who attend management development programs

Key Terms

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Process efficiency represents how well a process converts its inputs into outputs. A process that converts 100% of the inputs into outputs without waste is more efficient than one that converts a similar amount of inputs into fewer outputs.

Measure Scope

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Cross Industry (7.4)

  • 7.3.4.1 - Align employee with organization development needs (10490)
  • 7.3.4.2 - Define employee competencies and skills (16940)
  • 7.3.4.3 - Align learning programs with competencies and skills (10491)
  • 7.3.4.4 - Establish training needs by analysis of required and available skills (10492)
  • 7.3.4.5 - Develop, conduct, and manage employee and/or management training programs (10493)
  • 7.3.4.6 - Manage examinations and certifications (20125)
    • 7.3.4.6.1 - Liaise with external certification authorities (20126)
    • 7.3.4.6.2 - Administer certification tests (20127)
    • 7.3.4.6.3 - Appraise experience qualifications (20128)
    • 7.3.4.6.4 - Administer certificate issue and maintenance (20129)
  • 7.3.4.7 - Monitor and evaluate learning programs (21436)