This measure calculates the percentage of days dedicated to learning that used classroom instruction provided by the organization. As part of a set of Supplemental Information measures, it helps companies evaluate additional variables not covered elsewhere for the "develop and train employees" process.
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Percentage of learning days delivered through classroom instruction provided by your organization
Supplemental information is data that APQC determines is relevant to decision support for a specific process, but does not fit into the other measure categories such as cost effectiveness, cycle time, or staff productivity.