Number of FTEs (including external) that perform the process "design and prototype products and services" as a percentage of total function FTEs

This measure calculates number of full time equivalents (FTEs) (including external) that perform the process "design and prototype products and services" as a percentage of total FTEs that perform the function "develop and manage products and services". The Process "design and prototype products and services" includes [Sketching and standardizing product and service based on the market. Analyze the data market competitiveness and innovation attained for the product and service development.]. The Function "develop and manage products and services" includes [Governing and managing the product/service development program, generating and defining new product/service ideas, and developing products and services.]. This Supplemental Information measure is intended to help companies evaluate additional variables related to the process "Design and prototype products and services".

Benchmark Data

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Measure Category:
Supplemental Information
Measure ID:
105221
Total Sample Size:
1,096 All Companies
Performers:
25th Median 75th
- - -
Key Performance Indicator:
No

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Compute this Measure

Units for this measure are percent.

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Percentage of FTEs (including external) that perform the function "develop and manage products and services" allocated to the process "design and prototype products and services"

Key Terms

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FTE - (full-time equivalent employee)

To calculate the number of full-time equivalents employed during the year for each respective process or activity, you must prorate the number of employees and the hours spent performing each process/activity. Assume that a full-time worker represents 40 hours per week. Provide the average number of full-time equivalents employed during the year for each respective process. Include full-time employees, part-time employees, and temporary workers hired during peak demand periods. Allocate only the portion of the employee's time that relates to or supports the activities identified for an applicable process. Prorate management and secretarial time by estimating the level of effort in support of each activity, by process.

For example, a part-time secretary in the finance department for XYZ, Inc. charges all of his time to finance department activities. He works 20 hours per week. The secretary splits his time evenly supporting employees working in the general accounting process and the financial reporting process. Thus, his time should be allocated by process. So, if he works throughout the year and supports these two processes, his time would be split evenly as:

20hrs/40hrs = .5FTE * 50% for general accounting = .25FTE for general accounting

20hrs/40hrs = .5FTE * 50% for financial reporting = .25FTE for financial reporting

Supplemental Information

Supplemental information is data that APQC determines is relevant to decision support for a specific process, but does not fit into the other measure categories such as cost effectiveness, cycle time, or staff productivity.

Measure Scope

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Cross Industry (7.3.1)

  • 2.3.1.1 - Assign resources to product/service project (10083)
    • 2.3.1.1.1 - Identify requirements for product/service design/development partners (19994)
  • 2.3.1.2 - Prepare high-level business case and technical assessment (10084)
  • 2.3.1.3 - Develop product/service design specifications (10085)
  • 2.3.1.4 - Develop user experience design specifications (16813)
  • 2.3.1.5 - Provide warranty-related recommendations (16817)
  • 2.3.1.6 - Document design specifications (10086)
  • 2.3.1.7 - Conduct mandatory and elective external reviews (10087)
  • 2.3.1.8 - Design products/services (19995)
    • 2.3.1.8.1 - Design for manufacturing (16819)
    • 2.3.1.8.2 - Design for product servicing (16820)
    • 2.3.1.8.3 - Design for re-manufacturing (16821)
    • 2.3.1.8.4 - Review product troubleshooting methodology (16822)
    • 2.3.1.8.5 - Design and manage product data, design, and bill of materials (16818)
    • 2.3.1.8.6 - Design for product upgrades (16823)
  • 2.3.1.9 - Build prototypes/proof of concepts (10088)
  • 2.3.1.10 - Develop and test prototype production and/or service delivery process (10098)
  • 2.3.1.11 - Eliminate quality and reliability problems (10089)
  • 2.3.1.12 - Conduct in-house product/service testing and evaluate feasibility (10090)
  • 2.3.1.13 - Identify design/development performance indicators (10091)
  • 2.3.1.14 - Collaborate on design with suppliers and external partners (10092)