Number of FTEs (including external) that perform the process group "generate and define new product/service ideas" as a percentage of total function FTEs

This measure calculates number of full time equivalents (FTEs) (including external) that perform the process group "generate and define new product/service ideas" as a percentage of total FTEs that perform the function "develop and manage products and services". The Process group "generate and define new product/service ideas" includes [Identifying and describing new product or service thoughts based on organizational objectives/targets.]. The Function "develop and manage products and services" includes [Governing and managing the product/service development program, generating and defining new product/service ideas, and developing products and services.]. This Supplemental Information measure is intended to help companies evaluate additional variables related to the process group "Generate and define new product/service ideas".

Benchmark Data

Lock

Sorry! Not all users have access to all of our resources.

Want to unlock access to all of our resources?

Learn about Membership Arrow with stem
Measure Category:
Supplemental Information
Measure ID:
105220
Total Sample Size:
1,092 All Companies
Performers:
25th Median 75th
- - -
Key Performance Indicator:
No
Sample image showing interactive filters for more detailed measure peer group data and an interactive graph.

Compute this Measure

Units for this measure are percent.

Back to Top
Percentage of FTEs (including external) that perform the function "develop and manage products and services" allocated to the process group "generate and define new product/service ideas"

Key Terms

Back to Top

FTE - (full-time equivalent employee)

To calculate the number of full-time equivalents employed during the year for each respective process or activity, you must prorate the number of employees and the hours spent performing each process/activity. Assume that a full-time worker represents 40 hours per week. Provide the average number of full-time equivalents employed during the year for each respective process. Include full-time employees, part-time employees, and temporary workers hired during peak demand periods. Allocate only the portion of the employee's time that relates to or supports the activities identified for an applicable process. Prorate management and secretarial time by estimating the level of effort in support of each activity, by process.

For example, a part-time secretary in the finance department for XYZ, Inc. charges all of his time to finance department activities. He works 20 hours per week. The secretary splits his time evenly supporting employees working in the general accounting process and the financial reporting process. Thus, his time should be allocated by process. So, if he works throughout the year and supports these two processes, his time would be split evenly as:

20hrs/40hrs = .5FTE * 50% for general accounting = .25FTE for general accounting

20hrs/40hrs = .5FTE * 50% for financial reporting = .25FTE for financial reporting

Supplemental Information

Supplemental information is data that APQC determines is relevant to decision support for a specific process, but does not fit into the other measure categories such as cost effectiveness, cycle time, or staff productivity.

Measure Scope

Back to Top

Cross Industry (7.3.1)

  • 2.2.1 - Perform discovery research (10065)
    • 2.2.1.1 - Identify new technologies (10070)
    • 2.2.1.2 - Develop new technologies (10071)
    • 2.2.1.3 - Assess feasibility of integrating new leading technologies into product/service concepts (10072)
  • 2.2.2 - Generate new product/service concepts (19669)
    • 2.2.2.1 - Gather new product/service ideas and requirements (19986)
    • 2.2.2.2 - Analyze new product/service ideas and requirements (19987)
    • 2.2.2.3 - Evaluate new product/service inputs and requirements (19988)
    • 2.2.2.4 - Formulate new product/service concepts (19989)
    • 2.2.2.5 - Identify potential improvements to existing products and services (10068)
  • 2.2.3 - Define product/service development requirements (19990)
    • 2.2.3.1 - Define product/service requirements (11331)
      • 2.2.3.1.1 - Define basic functional requirements (19991)
      • 2.2.3.1.2 - Derive interoperability requirements for products and services (16808)
      • 2.2.3.1.3 - Derive safety requirements for products and services (16809)
      • 2.2.3.1.4 - Derive security requirements for products and services (16810)
      • 2.2.3.1.5 - Derive regulatory compliance requirements (16811)
      • 2.2.3.1.6 - Derive requirements from industry standards (16812)
      • 2.2.3.1.7 - Develop user experience requirements (19992)
      • 2.2.3.1.8 - Derive ‘services-as-a-product’ offering (16814)
    • 2.2.3.2 - Define post launch support model (16815)
    • 2.2.3.3 - Identify product/service bundling opportunities (17389)