This measure calculates the average customer order processing time in hours to receive and prepare an order for selection. It is a Cycle Time measure that helps companies analyze the duration of the process "manage logistics and warehousing" from beginning to end.
Cycle time in hours from receiving a customer's order to completing the order's preparation
Cycle time is the total time from the beginning of the process to the end. This includes both time spent actually performing the process and time spent waiting to move forward.