Cycle time in hours from receipt of customer order to completing order preparation

This measure calculates the average customer order processing time in hours to receive and prepare an order for selection. It is a Cycle Time measure that helps companies analyze the duration of the process "manage logistics and warehousing" from beginning to end.

Benchmark Data


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Measure Category:
Cycle Time
Measure ID:
Total Sample Size:
2,720 All Companies
Key Performance

Compute this Measure

Units for this measure are hours.

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Cycle time in hours from receiving a customer's order to completing the order's preparation

Key Terms

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Cycle Time

Cycle time is the total time from the beginning of the process to the end. This includes both time spent actually performing the process and time spent waiting to move forward.

Measure Scope

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Cross Industry (7.3.1)

  • - Manage and track inventory deployment (10353)
  • - Receive, inspect, and store inbound deliveries (10354)
  • - Track product availability (10355)
  • - Pick, pack, and ship product for delivery (10356)
  • - Track inventory accuracy (10357)
  • - Track third-party logistics storage and shipping performance (10358)
  • - Manage physical finished goods inventory (10359)
  • - Manage warehouse transfers (20957)