Average time in days to resolve retail supply related issues with quality
Benchmark Data
Measure Category:
Cycle Time
Measure Id:
106128
Total Sample Size:
80 All Companies
Performers:
25th
– Median
– 75th
–
– Median
– 75th
–
Key Performance
Indicator:
Yes
Indicator:

Compute this Measure
Units for this measure are days.
Average time spent to resolve supply related quality issues
Key Terms
Cycle Time
Cycle time is the total time from the beginning of the process to the end. This includes both time spent actually performing the process and time spent waiting to move forward.
Median
The metric value which represents the 50th percentile of a peer group. This could also be communicated as the metric value where half of the peer group sample shows lower performance than the expressed metric value or half of the peer group sample shows higher performance than the expressed metric value.