Average time in days to resolve retail supply related issues with quality

This measure calculates average time in days to resolve retail supply related issues with quality. This Cycle Time measure is intended to help companies analyze this duration related to the process "Appraise and develop suppliers".

Benchmark Data

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Measure Category:
Cycle Time
Measure ID:
106128
Total Sample Size:
80 All Companies
Performers:
25th Median 75th
- - -
Key Performance Indicator:
Yes
Sample image showing interactive filters for more detailed measure peer group data and an interactive graph.

Compute this Measure

Units for this measure are days.

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Average time spent to resolve supply related quality issues

Key Terms

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Cycle Time

Cycle time is the total time from the beginning of the process to the end. This includes both time spent actually performing the process and time spent waiting to move forward.

Median

The metric value which represents the 50th percentile of a peer group. This could also be communicated as the metric value where half of the peer group sample shows lower performance than the expressed metric value or half of the peer group sample shows higher performance than the expressed metric value.

Measure Scope

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Cross Industry (7.3.1)

  • 4.2.4.1 - Monitor/Manage supplier information (10299)
  • 4.2.4.2 - Prepare/Analyze procurement and vendor performance (10300)
  • 4.2.4.3 - Support inventory and production processes (10301)
  • 4.2.4.4 - Monitor quality of product delivered (10302)