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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Process and Performance Management Best Practices Study Overviews
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Webinars & Videos
Process and Performance Management Challenges and Solutions for 2018
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Presentation Slides
Process and Performance Management Challenges and Solutions for 2018
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Data and Measures
2018 Process and Performance Management Priorities and Challenges: Manufacturing Industries Summary
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Data and Measures
2018 Process and Performance Management Priorities and Challenges: Services Industries Summary
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Data and Measures
2018 Process and Performance Management Priorities and Challenges Survey Summary
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Presentation Slides
Coordinating between Improvement Disciplines to Add Value to Your Organization
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Webinars & Videos
Coordinating between Improvement Disciplines to Add Value to Your Organization
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Collections
2016 Process and Performance Management Webinars
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Overviews from APQC's 2015 Process Conference
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Presentations from APQC's 2015 Process Conference
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2015 Business Excellence Challenges and Priorities
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration
