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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Collections
Overviews from APQC's 2018 Process and Performance Management Conference (Collection)
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Collections
Presentations from APQC's 2018 Process Performance Management Conference (Collection)
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Tools & Templates
Checklist for Integrating Certification Standards and Process Frameworks
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Articles
Engaging Employees in Agile at Royal Bank of Canada (Webinar Summary)
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Presentation Slides
Engaging Employees in Agile at Royal Bank of Canada (Webinar)
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Presentation Slides
Engaging Employees in Agile at Royal Bank of Canada (Slides)
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Infographics
Building Alignment: Combining Process Frameworks and Certification Standards (Infographic)
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Tools & Templates
Certification Standards and Process Framework Matrix
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Data and Measures
Relating Integration of Frameworks and Certification Standards with Process Maturity and Intent
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Articles
Certification Requirements and Process Frameworks (Executive Summary)
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Reports & White Papers
Auditing the Smart Way: Combining Certification Standards with Process Frameworks
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Collections
Integrating Functions for Operational Excellence (Collection)
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Webinars & Videos
What's Keeping your Peers Up at Night?: 2017 Process and Performance Management Challenges (Webinar)
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Presentation Slides
What's Keeping your Peers Up at Night?: 2017 Process and Performance Management Challenges (Slides)
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Data and Measures
2017 Process and Performance Management Priorities and Challenges in the Professional Services Industry
Featured Resources
Staff Selections
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Reports & White Papers
Best Practices for Knowledge Management Excellence: 2019
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
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Reports & White Papers
Upping Your Change Engagement Game
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Articles
How Finance Leaders Improve Planning by Improving Visibility into Performance
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Articles
Better Together: Forming KM Partnerships and Alliances
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Articles
How Finance Teams Improve Their Focus on FP&A
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Reports & White Papers
Supply Chain Analytics Survey Report
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Reports & White Papers
Improving Process Management Effectiveness (Best Practice Report)
