Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles|
How to Conduct a Stay Interview
Stay interviews are growing in popularity, and with good reason. In a competitive talent market, employers must take a proactive approach to retention. From this article,…
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Data and Measures|
The Future of Finance Talent Survey Report: Retail and Wholesale Industry
Finance functions are evolving, looking to add higher-value services to their traditional focus on administration and compliance. With this shift, many are recognizing the…
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Data and Measures|
The Future of Finance Talent Survey Report: Services Industry
Finance functions are evolving, looking to add higher-value services to their traditional focus on administration and compliance. With this shift, many are recognizing the…
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Data and Measures|
The Future of Finance Talent Survey Report: Pharmaceutical Industry
Finance functions are evolving, looking to add higher-value services to their traditional focus on administration and compliance. With this shift, many are recognizing the…
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Data and Measures|
The Future of Finance Talent Survey Report: Financial Services/Banking Industry
Finance functions are evolving, looking to add higher-value services to their traditional focus on administration and compliance. With this shift, many are recognizing the…
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Data and Measures|
The Future of Finance Talent Survey Report: Healthcare Industry
Finance functions are evolving, looking to add higher-value services to their traditional focus on administration and compliance. With this shift, many are recognizing the…
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Data and Measures|
The Future of Finance Talent Survey Report: Consumer Products/Packaged Goods Industry
Finance functions are evolving, looking to add higher-value services to their traditional focus on administration and compliance. With this shift, many are recognizing the…
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Data and Measures|
The Future of Finance Talent Survey Report: Industrial Products Industry
Finance functions are evolving, looking to add higher-value services to their traditional focus on administration and compliance. With this shift, many are recognizing the…
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Tools & Templates|
Exit Interview Guide
This guide provides example questions for an exit interview. Select the most appropriate questions for your organization based on its employee base and HR goals.
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Articles|
How to Conduct an Exit Interview
One important, and often underused, tool for understanding the drivers of employee resignation is the exit interview. In this article, you will learn about the what, why, who…
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Infographics|
Percentage of Employees with Less than One Year of Tenure
The percentage of employees with less than one year of tenure is a measure that can help provide a current snapshot of your workforce as you work to strike an ideal ratio…
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Highly-trained, knowledgeable, and well-tenured staff are some of the most important assets a business can have. At the same time, leading organizations also recognize the…
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Reports & White Papers|
The Future of Finance Talent Survey Report
Finance functions are evolving, looking to add higher-value services to their traditional focus on administration and compliance. With this shift, many are recognizing the…
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Collections|
HR Customer Satisfaction
This collection features the results of APQC's survey on HR customer satisfaction. From the resources in this collection learn: Which aspects of HR employees are most…
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Data and Measures|
HR Customer Satisfaction Survey Report: Education Industry
APQC surveyed employees, from across industries and organization sizes, about their experiences with and perceptions of HR at their current employers. In this survey report,…