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Resource Library

APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content. 

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  • Collections
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    How to Apply Process Frameworks

    This collection provides "how to" guidance and best practices for the top applications of process frameworks, including APQC's Process Classification Framework (PCF)®. 

  • Case Study
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    Lock Scenario Planning Example in Practice

    Scenario planning can help as an organization prepares to mitigate the worst impacts of disruption and quickly take advantage of new opportunities. Regardless of whether the…