Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Prepared using data from APQC’s Open Standards Benchmarking in Human Capital Management (HCM), this collection highlights key performance indicator (KPI) benchmarks for…
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Data and Measures|
Manage Employee Information and Analytics Key Benchmarks: Retail and Wholesale Industry
Prepared using data from APQC’s Open Standards Benchmarking® portal, this table highlights benchmarks for the process group “Manage employee information and analytics” (PCF…
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Collections|
Identifying Gaps in the Employee Experience
Many organizations are struggling with how to retain employees as they watch their turnover rates go up and their retention rates go down. This has led organization leaders…
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Data and Measures|
Redeploy and Retire Employees Key Benchmarks: Retail and Wholesale Industry
Prepared using APQC’s Open Standards Benchmarking® portal, this article highlights important measures and median metric values for the Redeploy and retire employees process…
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Data and Measures|
Identifying Gaps in the Employee Experience: Retail and Wholesale Industry
Many organizations are struggling with how to retain employees as they watch their turnover rates go up and their retention rates go down. This has led organization leaders…
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Data and Measures|
Training and Development Key Benchmarks: Retail and Wholesale Industry
Prepared using data from APQC’s Open Standards Benchmarking® database, this article provides talent development key performance indicators (KPIs) for organizations in the…
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Data and Measures|
Reward and Retain Employees Key Benchmarks: Retail and Wholesale Industry
A collection of key human capital benchmarks prepared from APQC’s Open Standards Benchmarking® in Reward and Retain Employees, this article highlights reward and retain…
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Data and Measures|
HCM Strategy Key Benchmarks: Retail and Wholesale Industry
Prepared using APQC’s Open Standards Benchmarking® portal, this table highlights human capital management benchmarks in the Develop and manage HR plans, processes, and…
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Data and Measures|
Talent Acquisition Key Benchmarks: Retail and Wholesale Industry
Prepared using data from APQC’s Open Standards Benchmarking® in Talent Acquisition, this article highlights important measures and median metric values in the retail and…
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Talent Acquisition Key Benchmarks
Prepared using APQC’s Open Standards Benchmarking® portal, the articles in this collection highlight important measures and median metric values for the Source, recruit, and…
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Data and Measures|
HR Function Key Benchmarks: Retail and Wholesale Industry
Prepared using APQC's Open Standards Benchmarking® portal, this article highlights important measures and median metric values for HR organization processes in the retail and…
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Data and Measures|
Talent Acquisition Technology Survey Report: Retail and Wholesale Industry
This report explores how organizations that completed APQC’s Open Standards Benchmarking® Assessment in Talent Acquisition during 2023 are using technology in recruiting,…
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Data and Measures|
Current State of Learning and Development Survey Report: Retail and Wholesale Industry
In the first half of 2023, APQC launched a research study to understand how organizations are approaching learning and development (L&D) today. L&D leaders from across the…
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Talent Management Technology: Survey Results Snapshots
This collection contains reports that explore engagement and retention trends and practices among the organizations that completed APQC’s Open Standards Benchmarking® Talent…
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Data and Measures|
Talent Management Technology Survey Results Snapshot: Retail and Wholesale Industry
This report explores engagement and retention trends and practices among the organizations that completed APQC’s Open Standards Benchmarking® Talent Management Performance…
Measure Spotlight Results
(1 - 5 of 629 Results)Selling, general, and administrative (SGA) costs per business entity employee
Number of learning days per employee
Percentage of training programs developed externally
Percentage of training programs developed internally
Percentage of training programs developed through other channels
