Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 7,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures|
KM Benchmarks and Metrics: Services Industry Report
Learn how knowledge management programs in services organizations compare to those in other industries, including strengths, weaknesses, and opportunities for improvement…
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Data and Measures|
KM Benchmarks and Metrics: Government and Military Industry Report
Learn how knowledge management programs in the government and military compare to those in other industries, including strengths, weaknesses, and opportunities for…
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Data and Measures|
KM Benchmarks and Metrics: Financial Services/Banking Industry Report
Learn how knowledge management programs in banking and financial organizations compare to those in other industries, including strengths, weaknesses, and opportunities for…
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Data and Measures|
KM Benchmarks and Metrics: Insurance Industry Report
Learn how knowledge management programs in insurance organizations compare to those in other industries, including strengths, weaknesses, and opportunities for improvement…
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Data and Measures|
KM Benchmarks and Metrics: Healthcare Industry Report
Learn how knowledge management programs in healthcare organizations compare to those in other industries, including strengths, weaknesses, and opportunities for improvement…
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Data and Measures|
KM Benchmarks and Metrics: Pharmaceutical Industry Report
Learn how knowledge management programs in pharmaceutical companies compare to those in other industries, including strengths, weaknesses, and opportunities for improvement…
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Case Study|
Knowledge Management at NASA's Johnson Space Center
The following profile is part of an APQC series highlighting notable knowledge management (KM) programs by industry. NASA's Goddard Space Flight Center was selected for…
