Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Data and Measures|
Accounts Payable Key Benchmarks: Pharmaceutical Industry
Prepared using data from APQC’s Open Standards Benchmarking in accounts payable, this table highlights financial management key performance indicator (KPI) benchmarks for…
-
Data and Measures|
Business Process Management Maturity Benchmarks: Non-Profit Industry
This report is prepared with data from APQC's Business Process Management Maturity Assessment Tool (BPM MAT). The BPM MAT allows Non-profit organizations to assess their…
-
Data and Measures|
Business Process Management Maturity Benchmarks: Agriculture Industry
This report was prepared with data from APQC's Business Process Management Maturity Assessment Tool (BPM MAT). The BPM MAT allows agriculture organizations to assess their…
-
Data and Measures|
Applying Knowledge Management in the Business: Education/Non-Profit Industry Survey Report
In 2022, APQC surveyed KM professionals to learn how KM programs interact with internal customer groups and how KM plays out in different parts of the business. This…
-
Data and Measures|
2022 Supply Chain Challenges and Priorities: Agriculture Industry
APQC concluded its eighth annual Supply Chain Management Priorities and Challenges research in early 2022. The purpose of this research was to learn about organizations’…
-
Data and Measures|
Knowledge Management Trends Survey Report: Education and Non-Profit Industries
In late summer 2021, APQC surveyed more than 350 knowledge management experts and practitioners about their view of KM’s current state and what they think the future holds…
-
Data and Measures|
Fixing Process & Knowledge Productivity Problems Survey Report: Non-Profit
Wasted time, duplicated work, and inefficient processes chip away at an organization’s bottom line. Small inefficiencies add up—and they can hurt innovation and competitive…
-
Data and Measures|
Virtual Collaboration in the Nonprofit Sector
In September/October 2020, APQC conducted a survey to understand people’s experiences collaborating virtually with coworkers. This report provides insight into virtual…
-
Data and Measures|
Innovation in the Face of Disruption: Education and Non-Profit Industries Report
Today’s KM programs are coping with forces beyond their control—transformative new technologies, major changes to business leadership and strategy, dramatic market swings and…
-
Reports & White Papers|
Trends in Data Analytics Survey Summary: Manufacturing Sector vs. Services Sector
In March 2019, APQC conducted a survey on the latest trends in data analytics to learn how enterprises are capturing business value from their analytics investments. This…
-
Data and Measures|
2019 Knowledge Management Priorities in the Nonprofit & Research Sectors
This report outlines nonprofit and research organizations’ KM goals for 2019, the tools and approaches KM teams are currently focused on, and how KM professionals feel about…