Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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In this article, you will learn how best-practice organizations communicate the value of knowledge mapping to participants, leadership, and the enterprise as a whole.
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Articles|
Analyzing Knowledge Risks and Gaps
In this article, you will learn how best-practice organizations analyze knowledge mapping opportunities and knowledge maps to pinpoint urgent at-risk expertise and…
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To remain competitive, companies need to capture critical knowledge from experts and experienced employees and then transfer that knowledge to others. In this article, you’ll…
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Webinars & Videos|
Knowledge Mapping in Action (Community Call)
In this webinar, APQC KM Principal Research Lead and Senior Advisor Darcy Lemons outline the latest trends and best practices for knowledge mapping. The webinar explains why…
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Presentation Slides|
Knowledge Mapping in Action
In this presentation, APQC KM Principal Research Lead and Senior Advisor Darcy Lemons outline the latest trends and best practices for knowledge mapping. The presentation…
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This executive summary outlines reasons to map your organization’s knowledge along with guidelines for planning, developing, analyzing, and applying insights from knowledge…
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Reports & White Papers|
Knowledge Mapping in Action (Best Practices Report)
This best practices report outlines reasons to map your organization’s knowledge along with guidelines for planning, developing, and analyzing knowledge maps. It also…
