Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Process Classification Framework|
3.0 Market and Sell Products and Services Definitions and Key Measures PCF version 7.2.1
APQC's Process Classification Framework® (PCF) contains hundreds of processes. The documents in this collection contain detailed definitions for all process elements within…
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Process Classification Framework|
4.0 Deliver Physical Products Definitions and Key Measures PCF version 7.2.1
APQC's Process Classification Framework® (PCF) contains hundreds of processes. The documents in this collection contain detailed definitions for all process elements within…
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Process Classification Framework|
5.0 Deliver Services Definitions and Key Measures PCF version 7.2.1
APQC's Process Classification Framework® (PCF) contains hundreds of processes. The documents in this collection contain detailed definitions for all process elements within…
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Process Classification Framework|
11.0 Manage Enterprise Risk, Compliance, Remediation, and Resiliency Definitions and Key Measures PCF version 7.2.1
APQC's Process Classification Framework® (PCF) contains hundreds of processes. The documents in this collection contain detailed definitions for all process elements within…
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Process Classification Framework|
1.0 Develop Vision and Strategy Definitions and Key Measures PCF version 7.2.1
APQC's Process Classification Framework® (PCF) contains hundreds of processes. The documents in this collection contain detailed definitions for all process elements within…
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Process Classification Framework|
13.0 Develop and Manage Business Capabilities Definitions and Key Measures PCF version 7.2.1
APQC's Process Classification Framework® (PCF) contains hundreds of processes. The documents in this collection contain detailed definitions for all process elements within…
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Process Classification Framework|
12.0 Manage External Relationships Definitions and Key Measures PCF version 7.2.1
APQC's Process Classification Framework® (PCF) contains hundreds of processes. The documents in this collection contain detailed definitions for all process elements within…