Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Knowledge Mapping Concepts and Tools
Knowledge maps are powerful tools to inventory an organization’s critical knowledge and pinpoint areas that may be at risk. In many cases, the simple act of creating a…
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2021 Knowledge Management Webinars
APQC hosts monthly knowledge management (KM) webinars to connect with our KM members. Some calls feature internal APQC KM experts, whereas others feature external thought…
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Establishing a Project Management Office (PMO)
A project management office (PMO) is a standardized management structure that provides governance, processes, and shared resources such as methodologies, tools, and…
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Managing Project Knowledge
To help project management teams and offices build the right KM capabilities, APQC conducted research in 2016-2017 exploring the intersection of knowledge and project…
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2021 Financial Management Webinars
APQC's financial management (FM) group hosts regular webinars featuring both internal experts discussing APQC's research and findings and external corporate FM thought…
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Hiring Interview Secrets for Managers
In this podcast, APQC’s Mercy Harper and Ashley White discuss the secrets for assessing culture and team fit during hiring interviews.
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Training and Development Key Benchmarks
Prepared using data from APQC’s Open Standards Benchmarking® in Develop, Train, and Counsel Employees, these articles provide human capital management key performance…
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What's The Process Classification Framework?
Process frameworks help organizations fast track their process work or create alignment between stakeholders, as well as create clarity and standardization In this podcast…
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Training and Development: Blueprint for Success
This collection contains content from APQC's benchmarking and best practices research on training and development.
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2020 Supply Chain Management Webinars
APQC hosts supply chain management (SCM) webinars to connect with our members. Some calls feature internal experts discussing APQC's research and findings. For other calls,…
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Finance Analytics
APQC’s member listening analysis has revealed that data and analytics is perennial topic of interest, and new tools and technologies to enable analytics are becoming…
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2020 Financial Management Webinars
APQC's financial management (FM) group hosts regular webinars featuring both internal experts discussing APQC's research and findings and external corporate FM thought…
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2020 Knowledge Management Webinars
APQC hosts monthly knowledge management (KM) webinars to connect with our KM members. Some calls feature internal APQC KM experts, whereas others feature external thought…
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2020 Human Capital Management Webinars
This collection includes recordings, presentation slides, and summaries from webinars conducted in 2020. Click here for 2019 HCM webinars.
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Developing Finance Talent
This collection curates APQC's latest research on developing finance talent, including related research project deliverables, webinars/slides, case studies, benchmarking data…
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