Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Webinars & Videos|
Engaging Employees Through Times of Disruption
In this APQC webinar, guest speaker Lisa Ryan, chief appreciation strategist at Grategy, talks about ways that business leaders and people managers can engage with team…
-
Webinars & Videos|
Managing Knowledge Across the Employee Lifecycle
Every employee can benefit from knowledge management, but a new hire will benefit from different KM resources and activities than an expert nearing retirement. In this…
-
Collections|
Engagement & The Employee Experience
Find out how organizations are approaching engagement and the employee experience. Read the content in this collection to learn about common engagement program:Objectives…
-
Collections|
Trending Tools and Technologies in HR
Advances in technology and analytics present many opportunities to increase the efficiency and effectiveness of HR. The Trending Tools and Technologies in HR series uses APQC…
-
Webinars & Videos|
Embracing Digital Change in the Workplace: Enhancing Employee Engagement
In this APQC webinar sponsored by Esker Inc., Marisa Brown (APQC senior principal research lead) shares insights from APQC cross-functional research into how organizations…
-
Webinars & Videos|
Value Chains, Concept Models & Policy Busting: 3 Key Engineering Techniques for Escaping Silos
Silos continue to plague many organizations. They diminish lifetime customer experience, and act as a practical barrier to rapid product innovation and agile market response…
Key performance indicators and benchmarking data related to your search results are available. Click "View All Measure Spotlight Results" to open the search results.