Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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2024 Supply Chain Management Webinars
APQC hosts supply chain management (SCM) webinars to connect with our members. Some calls feature internal experts discussing APQC's research and findings. For other calls,…
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This collection contains APQC's Key Benchmarks at a Glance reports for several functions and processes. These documents feature key performance indicators (KPIs) and…
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Procurement and Logistics Employee Key Benchmarks
Featuring data from APQC’s Open Standards Benchmarking® (OSB) in Procurement and Logistics, this collection provides employee key performance indicator (KPI) benchmarks for…
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2024 Supply Chain Priorities and Challenges
This collection contains content created from APQC's 2024 annual research into priorities and challenges for Supply Chain Management.Click here for results from 2023's…
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Improving Collaboration Across the Supply Chain
The complex nature of supply chain management requires collaboration across locations and functions, as well as with external partners. There is a need to connect people to…
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Picking the Right Supply Chain Measures
A collection of content about what supply chain organizations are looking for regarding the right measures to track their performance and indicate opportunities for…
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Understanding Supply Chain Processes
To objectively assess, manage, and compare supply chain management performance, organizations need a standard framework for classifying and defining processes. APQC’s Process…
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Supply Chain Management Tune-up Diagnostics
This collection features diagnostics with key metrics in supply chain planning, manufacturing, logistics, and procurement. APQC's tune-ups feature recent Open Standards…
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Supply Chain Management Key Benchmarks
Featuring APQC's Open Standards Benchmarking data for supply chain planning, procurement, manufacturing, and logistics, these articles highlight important supply chain…
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Manufacturing Key Benchmarks
Prepared using data from APQC’s Open Standards Benchmarking (OSB) in Manufacturing, this collection includes articles that provide median values for selected key performance…
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Reports & White Papers|
Sustainability Trends in Supply Chain: DSCI-APQC Report
The Digital Supply Chain Institute (DSCI) and APQC have jointly conducted a survey to gather insights from 166 supply chain leaders on the role of Environmental, Social, and…
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Sustainability in Supply Chain
Sustainability is the capacity to endure. APQC's definition for sustainability focuses on these primary components: environmental practices that protect natural…
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Reports & White Papers|
2024 Supply Chain Priorities and Challenges: White Paper
In its 2024 Supply Chain Management Priorities and Challenges research, APQC asked supply chain professionals about their expectations and trends for the year ahead. With…
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Next-Generation Supplier Relationship Management
Much work has been done building good supplier relationship management (SRM) programs. As more companies embrace and adopt SRM best practices, it’s time to look holistically…
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Blueprint for Success: Logistics
This collection is your road map to success in managing logistics efficiency and effectiveness. The content within will teach you about key performance indicators (KPIs), as…