Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Next-Generation Supplier Relationship Management
Much work has been done building good supplier relationship management (SRM) programs. As more companies embrace and adopt SRM best practices, it’s time to look holistically…
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Understanding Procurement Benchmarks and Best Practices
This collection is your road map to success in managing procurement efficiency and effectiveness. The content within will teach you about key performance indicators (KPIs)…
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Procurement Key Benchmarks
Featuring data from APQC's Open Standards Benchmarking in Procurement, these articles highlight the median performance level on important procurement benchmarks for…
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Taking Supplier Relationship Management to the Next Level
Supplier relationship management (SRM) is a method commonly used by organizations to ensure supplier adhere to contract terms and procurement activities. View this…
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Supplier Relationship Management in 2022: Current State
APQC asked supply chain professionals to answer seven questions about Supplier Relationship Management (SRM) in April 2022. SRM involves managing third-party organizations…
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Contracting and Procurement in the New Economy
This collection contains articles that examine the top contracting pain points and challenges, particularly for smaller suppliers selling to large, global buyers. APQC…
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Presentation Slides|
Are There Counterfeits In Your Supply Chain?
In 2020, counterfeits were estimated at $1.8 trillion or 6.8 percent of global trade. Did you know that one out of 20 parts imported into the U.S. is counterfeit? In this…
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Reinventing Supplier Relationships: Shifting From Lowest Cost to Highest Value Presentation Slides
From an August 2019 webinar in supply chain management. Hear from supply chain experts Kate Vitasek, Bonnie Keith and Emmanuel Cambresy on how to best pick and work with your…