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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Case Study
How PepsiCo Transformed Its Approach To Employee Engagement
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Webinars & Videos
How PepsiCo Is Transforming the Traditional Employee Survey
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Case Study
Ericsson's HR Automation Journey
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Webinars & Videos
How RPA Can Transform and Accelerate Shared Services
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Case Study
Developing the Future Skillsets of Procurement Professionals at Lululemon Athletica
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Case Study
Training and Developing Finance Talent at Verizon
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Webinars & Videos
The Future of Rewards at Unilever
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Case Study
Competency Management in Shared Services at Ericsson
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Webinars & Videos
How Ericsson Manages Changing Skill Sets and Competencies in Shared Services
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Webinars & Videos
How Ericsson Manages Changing Skill Sets and Competencies in Shared Services
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Case Study
Moving to HR Global Operations at Ericsson
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Webinars & Videos
Ericsson's HR Global Operations Journey
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Webinars & Videos
How to Consolidate Global Rewards
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Case Study
Reporting on Human Capital Management at Ericsson AB
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Case Study
Getting Started with Predictive Workforce Analytics: Interview with Gap Inc.
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration
