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APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 7,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Air Traffic Navigation Services (ATNS) is the sole provider of air traffic management, communication, surveillance, navigation, training, and associated services in South…
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Presentation Slides|
Blogging to Deliver More Than Hits
When MITRE's corporate IT leadership first pitched the value of an external-facing blog, it was unclear if staff writers would get on base. Two years later, bloggers were…
